Night Concierge - Concierge London (Central)
Job description
Reporting to the Head Concierge, you will be ensuring that all procedures are performed to the hotel’s standards. You will transport guest luggage to/from guestrooms. You will through knowledge of all hotel services, hours of operation, guestroom features and amenities. You will be responsible for attending to immediate needs of each guest upon arrival and follow through throughout their stay. You will be a key person to provide warm welcome and fond farewell.
What we are looking for
The ideal candidate will have an operational knowledge, valid driver license and good driving record. You are likely to have relevant NVQ or professional qualifications although your technical skills and flexibility will be what sets you apart.
To be successful in your application you will already have experience from within a luxury service environment along with an excellent understanding of the 5-star hospitality industry. You will be an impeccably presented individual who possesses excellent customer service skills with your ability to engage with our guests being one of your greatest assets.
