NHS GP RECEPTIONIST London, England
Job description
We are looking for a GP receptionist where prior NHS GP surgery experience is essential and preference given to Systm One clinical users. To Start ASAP
To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
Other areas of work:
a. Maintaining and monitoring the practice appointment system
b. Process personal, telephone and e-requests for appointments
c. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
d. Signpost patients to the correct service
e. Initiating contact with and responding to, requests from patients, team members and external agencies
f. Read code data on system one
g. Photocopy documentation as required
h. Data entry of new and temporary registrations and relevant patient information as required
i. Input data into the patient’s healthcare records as necessary
j. Direct requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team
k. Manage all queries as necessary in an efficient manner
l. Carry out system searches as requested
m. Maintain a clean, tidy, effective working area at all times
n. Monitor and maintain the reception area and notice boards
o. Support all clinical staff with general tasks as requested
Hours of work will be Monday to Friday ranging from a 8 am to 12pm / 12.30
Benefits:
- On-site parking
- NHS or NEST pension
- 5 weeks annual leave pro rata
Job Types: Part-time, Permanent
Part-time hours: 27 per week
Salary: £11.00-£11.30 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- West London, Greater London: reliably commute or plan to relocate before starting work (required)
Experience:
- GP SURGERY: 1 year (required)
- SYSTM ONE CLINICAL: 1 year (required)
Work Location: One location
Expected start date: 16/01/2023
