Newcastle - Reception Manager / Assistant Manager Newcastle upon Tyne, England
Job description
Reception Manager / Assistant Manager
An opportunity has arisen to join the TONI&GUY Newcastle team as a reception manager/ assistant manager.
Front of house will be the first point of contact for all visitors/clients and guests, ensuring that all clients are booked in correctly while giving great customer service and answering incoming calls. In addition to this you will assist other members of staff and management with administrative tasks as and when required.
TONI&GUY Newcastle is a modern cool place to be. We are professional, innovative and fast-paced.
The successful candidate will have:
- Excellent verbal communication skills
- The ability to interact effectively with all levels of staff and with the general public
- The ability to multi-task and be a strong team player
- The willingness to lend assistance wherever needed
- A proven ability to work under pressure within a fashionable and creative environment
- Previous experience in a customer facing role
- A passion for client service
Responsibilities include:
- Being the first point of contact for all visitors/clients and guests
- Booking appointments
- Delivering great customer service
- Answering incoming calls
- Assisting other members of staff and management with administrative tasks as and when required
- Creating bills, retail sales and cashing up (full training will be given on our systems)
- Playing a lead role in the running of the salon
Benefits of working with us:
- Supplemental pay types: performance bonus and tips
- Store discount
- Growth opportunities
- Referral programme
- Relocation assistance
- Modern office setting
- Free on-site parking
Schedule:
- 10 hour shift
- 8 hour shift
Ability to commute/relocate: Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)
Education: A-Level or equivalent (preferred)
Job Type: Full-time
Work Location: One location
Expected start date: 21/02/2023
