Job description
We are looking for a dynamic and bright studio supervisor for our vibrant new studio in Victoria. We are offering 20+ hours per week. This is a fantastic opportunity for an experienced team leader who’s looking for their next challenge.
Job Summary
Exceptional customer service, operational excellence, team management and a strong community spirit within our Psycle studio is pivotal to ensuring we build loyal customers for life and grow a successful business. It’s your job, as a senior studio lead, to support the Studio Manager with the day to day running of the studio and the team. You will be responsible for managing the studio in their absence and leading the team so that everyone is working efficiently, effectively and energetically. You are passionate about upholding all standards and delivering results as per company demands to elevate people’s lives and the Psycle experience. You remain invested in your own personal development and are open to giving and receiving feedback to fuel yours, the teams and business’s achievement.
Your role will be to support the studio manager with any additional duties included but not limited to:
- Internal/External Community Marketing
- Employee performance support
- Team building/events
- Purchasing and ordering
- Operations
- Classpass Allocations
Key Qualifications
- Previous proven leadership experience required
- Friendly, welcoming energy with community at the forefront of your mind
- Strong customer service skills
- Ability to multi-task within a fast pace setting
- Exceptional eye and attention to detail
- Excellent communication skills
- Passion for people and development
- Strategic thinker and solutions focused
- Strong delegation and time management skills
- Brand Ambassador, exhibiting enthusiasm for the role and brand
- Has an aptitude for acquiring skills in Health & safety, Fire Marshall & Hygiene Training
- You will need to be flexible with your schedule. Working hours will be based on business needs but can start as early as 5:45am and run as late as 9:30pm. You will need to be available to work between 3-5 days per week, including a weekend day.
Benefits
- Hourly rate of £13.10
- Potential for mystery rider bonus
- 28 days of holiday a year (prorated for part time employees)
- Flexible working hours
- FREE access to Psycle classes and free Psycle at Home membership
- Discount on Psycle products and merchandise
- Biannual Peer to Peer recognition and bonus scheme
Our commitment to Diversity and Inclusion
Psycle is an equal opportunity employer. We are passionate about creating an inclusive environment that promotes and values diversity for our employees and community. Our intention is that there will be no hiding place for discrimination of any kind at Psycle.
To apply, please send your CV and a covering letter explaining why you would like the opportunity to join the Psycle team and why you believe you would succeed in this role, to [email protected]