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Network & Firewall Specialist Birmingham, England

Full Time Birmingham, England 41771 - 58712 GBP ANNUAL Today

Job description

Network & Firewall Specialist

Job Req ID: 20654

Posting Date: 3 Aug 2023

Function: Cloud

Location: Snowhill, Birmingham, United Kingdom

Salary: Competitive with Great Benefits

Why this job matters

In Networks our aim is to create brilliant converged services over the best network and they’ll be personal, simple and brilliant to use. Being part of the Data Centre Team in Networks the role holder plays a big part in this. BT’s core business traverses our Network and Firewall devices – we need to make sure our Network is up, accessible and functioning correctly 24/7 to meet the expectation of our customers.

This role can be based in any of the following locations: Glasgow, Manchester, Birmingham, Ipswich

What you’ll be doing

Embrace Service Excellence to provide effective leadership across area of responsibility
Transformation – Accountable for implementing a culture of Continuous Service Improvement across area of responsibility and pan BT where applicable
Accountable for Operational Service Delivery including –
- Proactive risk management – identify issues and take personal action to mitigate the risk
- Reactive incident management – take personal action to act with a sense of urgency to minimise business impact with clear stakeholder communication throughout
Responsible for ensuring any loss of service is restored within SLA following an infrastructure incident and completion of a comprehensive fault investigation to prevent reoccurrence;
Manage deployment of prevention of reoccurrence mitigations across the estate.
Ability to make decisions even when faced with ambiguity
Ability to engage and communicate clearly in order to motivate and inspire people to deliver
Translate and deliver BT and BT Security Strategy by working through complexity to provide clear operational direction – set the context.
First delivery of new infrastructure technology into the BT’s data center estate. Evaluating technology and developing best practices for further builds and support, ensuring all relelvant security standards are adhered to.
Develop and implement operational support model for new technology deployments, including delivery of comprehensive training both inside and outside the immediate technical team.
Vendor interaction for management of complex support issues
Responsible for relationships with senior BT Management, up to Board level, on systems issues relating to risk compliance, incident management affecting BT
Responsible for the management of commercially viable IT solutions that support LoB performance and client relationships
Ability to influence the behaviour and culture of functions outside of own business area and externally
Provide out of hours support and consultancy for incident resolution (on call rota)

Skills required for the job

Excellent Fault finding:- Across the Network Security estate ,
Network & Security experience in an operational environment.
Good management experience in a large IT Security Role.
Professional accreditation level of IP Cyber security and IP networking essentials.
Technical Expert Knowledge of core Firewall devices - Primary Vendors Cisco & Checkpoint.
Technical Expert Knowledge of core Network components , including Cisco/Nexus/Pulse Secure and legacy devices across the network.
Strong knowledge of virtualisation and cloud compute architectures
Associate accreditation level of Design skills, to be able to own and deliver complete small solutions to business requirments.
Good Communication Skills, both written and oral.
Strong Leadership skills.
Technical Delivery : Lead and own large complex transformation projects across the network security estate.
Good working knowledge of LINUX

Experience you would be expected to have

MANDATORY

Relevant security experience.
Relevant experience of stakeholder management and good interpersonal skills.
Professional level experience of Network Security products – Cisco/CheckPoint.
Professional level experience of Network Devices – Routers, Switches, Load Balancers, routing protocols
Proven strong Customer facing skills.
Efficient problem solver in enterprise environment.
Ability to work as part of a team as well as under minimal supervision.
Operational management experience.
Innovation and creativity.

PREFFERED

Experience of Major IT Uplift programmes, including migration to cloud-based services.
Experience of senior Technical role in Enterprise Network environment.
Project management with proven deliveries

Benefits

Competitive salary
25 days annual leave (plus bank holidays)
10% on target bonus
Life Assurance
Pension scheme
Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
50% off EE mobile pay monthly or SIM only plans
Exclusive colleague discounts on our latest and greatest BT broadband packages (BT TV with TNT Sports and NOW Entertainment)
30% discount for friends and family on EE mobile pay monthly and SIM only plans

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

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