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We’re currently looking for a Network Engineer to join a large IT Infrastructure firm based in Cornwall. The role offers some remote working and will suit candidates that have 2+ years working at Network Engineer level.

Salary: £40,000 – £45,000

Location: Cornwall (Some remote working available)

Specific accountabilities for the role are listed below:

• Monitor the Network for any issues, trends or performance related problems
• Receive alerts from the suite of monitoring tools and respond appropriately according to agreed Service Levels
• Manage and coordinate the NOC response to any alerts through to successful resolution
• Produce data and statistics to be used for Daily, Weekly and Monthly reporting purposes
• Maintain a full Inventory and related documentation for all network circuits
• Triage all Incident and Service Request tickets to ensure agreed standards are being applied and adhered to
• Raise Change Requests in adherence with the Change Control process
• Execute agreed tasks and approved Change Controls, on behalf of the Network Services team, where they can be performed remotely and after 18:00hrs
• Representing Network Services at Change Advisory Board, Daily Service Reviews and Weekly Service Review meetings
• Create, maintain, and update all Network documentation, processes, inventories, and tools
• Fostering collaboration and transparent communication between other IT teams to provide an excellent IT service
• Identifying and undertaking Service Improvements in line with the IT strategy and road map
• Identifying opportunities to reduce environmental impact and implementing improvements

Key skills and experience required:

• A minimum of 2 year’s experience supporting a large network infrastructure or a current Cisco CCNA accreditation
• Experience managing Incidents and all related communications
• Experience using monitoring, alerting and DCIM tools

If this is of interest please get in touch with Max Gray via email: [email protected]