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Salary: £31,597 to £37,112 per annum

Hours: 36 per week

Contract Type: FTC/Secondment – 6 months

Location: Home working, covering the Milton Keynes zone

We are excited to offer this opportunity for a confident, customer focused Neighbourhood Response Officer to join our team .

You will be required to ensure that our estates and customers homes are places that they want to live, supporting customers to sustain their tenancies.

Working collaboratively with internal and external stakeholders your role is to ensure that Clarion Neighbourhoods are clean and safe, identify improvements, investigate breaches of tenancy and support customers to sustain their tenancies with a focus on those with complex needs.

You would be responsible for the design, delivery and measurement of local offers, activities and events with support from the involvement team.

What we are looking for

We are looking for confident and resilient individuals with a positive mind set. With sound experience in customer service enjoying working with customers who live in Clarion properties, building resilient communities with support from internal and external stakeholders.

You will have experience of working to plans and targets, using systems to monitor and manage your performance and log and monitor customer engagement. You will be a good judge of creating balance between proactive and reactive interventions.

What you’ll get in return

Knowing that you’re making a difference to our resident’s lives is rewarding, but our role’s offer much more than that. Here at Clarion we’re dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle.

As standard we offer;-

Other perks

Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave.

If this sounds like an opportunity you would be interested in, we look forward to hearing from you and reserve the right to close the advert early for the right candidate.

Closing Date: Thursday 30th March 2023 at midnight

For further details on this vacancy and to download the role profile

Applicants must be able to travel across regions as required.

This post is subject to Basic Criminal Record Check Clearance.

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.