National Insurance Officer Douglas, Scotland
Job description
About the role and our team
Join our team as a National Insurance Officer in our Income Tax Division within Treasury!
You will be responsible for ensuring National Insurance contributions are determined and advised in line with Social Security Contributions and Benefits Act 1992 and associated National Insurance Legislation and Regulations.
You will also promote the Income Tax Division culture and values by demonstrating a high standard of customer service and professionalism. You will be dealing with clients both at the public counter, over the telephone or in an interview so having excellent communication skills are key for this role.
Some of the duties of this role include:
- Determine a customer’s eligibility to be able to pay voluntary contributions.
- Identify overpayments of National Insurance contributions and take refund action as appropriate.
- Ensure the clients National Insurance records are accurately maintained and any payments made are allocated to their accounts in a timely manner.
- Help our clients to understand their responsibilities in relation to National Insurance Contributions
What can this role offer me?
If working flexibly is important to you, you’ll be happy to know we operate a flexi-time system making it easier to reclaim any additional hours worked and to fit your other commitments around your work life.
You can also take advantage of the excellent opportunities we provide for personal and professional development. This includes access to all the great courses the Isle of Man Government offer through LEAD, our Learning, Education and Development Service.
To find out more about the benefits you can enjoy by working with us, download our benefits guide from the bottom of the advert.
How to find out more and apply
For more information please see the attached job description and person specification, alternatively contact Katherine Carter on 01624 687032.
Applications for this post will be accepted up to midnight of the closing date specified. You’ll need to upload your latest CV to your application, and we recommend that you also include a cover letter that explains your motivations for applying, and that demonstrates your suitability for this post. If you have difficulties applying online please contact the Recruitment Team on 01624 686300 or by email at [email protected].
Additional information
A relocation package and interview expenses are not available for this role.
We support flexible working and equality, diversity and inclusion in our recruitment
The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man. We welcome applications from diverse backgrounds and would encourage you to apply.
The Isle of Man Public Service is an equal opportunities employer which supports and promotes flexible working. We understand its benefits in improving work-life balance and supporting health and wellbeing and, in its different forms; it is widespread throughout the Public Service. We are happy to discuss part-time or flexible working arrangements, including job share partnerships, for our roles (where possible) and if interested you should discuss this with the Hiring Manager.
Find out more about where a career in the Isle of Man Public Service could take you at hr.gov.im/careers
