National Account Manager United Kingdom
Sky
Full Time
United Kingdom
10.56 - 12.04 GBP Today
Job description
Want to do the best work of your life? Make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
In this role, you’ll support and craft the commercial and growth agenda through our National Indirect Retail partners. This includes our relationship with strategic partner, Currys. You will be responsible for developing growth opportunities for both our existing categories, as well as new category opportunities.
What you'll do:
- Play a key role and contribution in defining the target, objective and delivery plan to achieve targets in the defined National Accounts
- Account Growth: Identify growth agenda opportunities. Work collaboratively with the wider Indirect team to drive volume and revenue growth and exceed targets.
- Strategic Planning: Create and implement account plans that align with both the client's objectives and the company's strategic goals. Continuously assess and adapt these plans based on evolving market trends and client feedback. Consolidate strategic planning by aligning to Joint Business Plan
- Customer Advocacy: Champion the client's interests within the company and ensure their voice is heard. Advocate for enhancements to products, services, or processes based on client feedback and needs.
- Issue Resolution: Address any client concerns or issues promptly and optimally, collaborating with relevant internal teams to find resolution and prevent recurrence.
- Reporting and Analytics: Track and analyse key performance metrics and client interactions to assess account health and identify areas for improvement.
- Market Knowledge: Stay informed about industry trends, competitive landscape, and emerging technologies to position yourself as a subject matter authority and provide valuable insights to clients.
What you'll bring:
- Significant experience of dealing with National Indirect Retailers
- Validated experience as a successful Account Manager, Key Account Manager, or similar role, with a focus on national accounts.
- Excellent communication skills; proactively helping to lead expectations both internally and externally
- Exceptional negotiation, influencing and presentation skills.
- Be target-driven and solution-orientated
- Ability to build and plan activity and development achievements
- Excellent planning, organisational and time-management skills
- Be comfortable with meeting the challenges of tight deadlines and juggling multiple partner inputs (internal and external)
The Rewards:
There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:
- Sky Q, for the TV you love all in one place!
- A generous pension package!
- Private healthcare
- Discounted mobile and broadband
- Access a wide range of exclusive Sky VIP rewards and experiences
How you'll work:
We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.
We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.
Your office base:
Osterley:
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.
Inclusion:
At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working
We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.
Why wait?
Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.
To find out more about working with us, search #LifeAtSky on social media.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
careers.sky.com
Isleworth, United Kingdom
Dana Strong
$10+ billion (USD)
10000+ Employees
Company - Public
Broadcast Media
1989
