National Account Manager Oxford, England
Job description
National Account Manager
***New and exciting role available at Cimbali UK Limited***
Do you love to be out and about meeting new people? Are you a natural Salesperson? Do you love building and maintaining relationships with new and long-standing clients? Do you love a good cup of coffee?
Then this could be the job for you!
With over 100 years of history and experience, Cimbali Group is one of the world leaders in the production of professional commercial espresso and cappuccino machines covering over 100 countries and involving over 700 distributors.
Being a trusted global leader, they specialise in a wide variety of coffee machines for several prestigious customers throughout a variety of market sectors. Cimbali offer genuine employee career development with extensive training, as well as promoting a healthy work life balance for its employees.
Purpose & Scope of the Role
- Build and maintain long-term relationships with a portfolio of major customers
- Acquire a thorough understanding of key customer needs and requirements
- Expand relationships with existing customers by continuously proposing solutions to meet their objectives and requirements
- Serve as the main communication link between key customers / prospects and internal teams
- Ensure adherence to all relevant brand guidelines, SLA’s and KPI’s
- Play an integral part in generating new sales that will result in long lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders
- Spread coffee culture and passion
Main Responsibilities of a National Account Manager
- Set and monitor sales targets for all national accounts along with regional account managers / area sales managers
- Network with key customers to identify and address specific needs
- Develop and maintain relationships with customers to ensure long-term success
- Act as the liaison between customers and internal teams ensuring clients’ requirements are met
- Identify and attract prospective strategic customers
- Ensure brand consistency
- Negotiate contracts working both internally and externally
- Collect and analyse sales data and trends
- Maintain high customer satisfaction ratings, according to company standards
- Liaise with Sales and Marketing departments at Group Level to set and implement strategies for new products
- Stay up to date with internal and external developments and suggest new ways to increase sales
- Ensure regular planned meetings are organised linking in all relevant stake holders within each department of our business
- Complete management of P&L for each account to be presented internally monthly
- Management of Sales Planning by sector
- Management of External Marketing company
Knowledge, Skills & Experience
- Ability to establish and develop sales opportunities within key accounts and new business
- Commercially minded with a firm grasp on foodservice operations
- Analytical approach to decision making
- Desire to deliver a proactive method of account management
- Enhance corporate relationships to assist in the objective of retaining existing customer and growing new business
- Excellent communication and presentation skills
- Excellent time management skills and ability to self-direct when necessary
- Ability to work within different groups
- Knowledge of Microsoft Office Tools & Social Media
- Infectious love of coffee
The applicant will be highly driven and motivated with a can-do attitude and have experience of delivering high levels of customer service as well as being able to build strong relationships both internally and externally.
This role will involve a high level of National travel, so it will suit someone who likes being out and about!
Benefits Package
- Competitive Salary
- Generous Pension Options
- Private BUPA Healthcare & Medical Cash-Back Scheme
- 30 Days Holiday
- Company Car (also available for personal use)
- Company Mobile Phone, Credit Card and Uniform
- Company Sick Pay
- Annual Salary Reviews
- A Full In-Depth Training Plan
- 24/7 Confidential Employee Assistance Programme - supporting the wellbeing of our team
- Life Assurance
- Perkbox deals and discounts
If you feel you have the right skills and experience for this role and would like to become part of our fantastic team, we would love to hear from you!
PLEASE NOTE: We are not working with agencies at this time – thank you
Job Types: Full-time, Permanent
Salary: From £32,500.00 per year
Benefits:
- Company car
- Company events
- Company pension
- Life insurance
- Private medical insurance
- Sick pay
- Wellness programme
- Work from home
Schedule:
- Day shift
- Monday to Friday
Experience:
- Account management: 2 years (required)
- Sales: 2 years (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: On the road
Reference ID: NAM/Mar-23/CUKL
