Job description
ABOUT NATOORA
We are a fast-growing company with a clear mission: to revolutionise the food system.
With hubs in London, Paris, Milan, New York, Los Angeles and Copenhagen we’re creating access to consciously produced and grown food at a scale unparalleled by anyone else in the industry.
ABOUT THE JOB
As Service Delivery Associate, you'll be an ambassador for our food system revolution, working independently while on the road with the support of a committed, dynamic team back at base. Care is at the core of everything we do, from the way we handle produce in the warehouse to the opportunities we create for our people. Through our training programme, you’ll have the opportunity to climb a clear growth path, with weekly sessions covering Product, cross-training and language. If you’re keen to learn, we’re here to share our knowledge. Over 95% of our managers are promoted from within - our aim is that you will follow in their footsteps, develop a passion for the work we do and thrive in our close community.
Shifts start between 1 am and 5:30 am, 5 days a week on a rotation basis including weekends and bank holidays. Flexibility is a must.
Responsibilities
- Providing doorstep customer service
- Multi-Drop deliveries around central London and surrounding areas using a 3.5 tonnes van
- Providing good communication between clients and the company
- Assisting warehouse duties whenever required including loading the vans
- Maintaining a clean and tidy van
- Filling the appropriate weekly documentation
YOU
- You are able to work under pressure, maintain accuracy, and keep deadlines in a time-constrained environment
- You are able to interact with customers and other departments to help deliver a better service to customers - good standard of English, both written and verbal
- You are willing to learn about client needs, products, and operational procedures
- You are able to identify opportunities for process improvement
- You have a clean driving license
- You have previous experience as a delivery driver - preferable
PERKS
- Performance-related bonus - up to £250 per month
- Natoora produce at a significant discount
- Your birthday off*
- Lunch
- Referral bonus - £250 when the referred candidate completes the probation period
*Once you’ve hit the 6-month mark
Our vision for a better food system is built on real human relationships and a diversity of experience, perspective and ideas. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
Job Types: Full-time, Part-time, Permanent
Salary: £11.05-£11.71 per hour
Benefits:
- Additional leave
- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Referral programme
- Store discount
Schedule:
- Weekend availability
Supplemental pay types:
- Bonus scheme
Application question(s):
- Have you got any points on your licence? If yes, how many?
- Can you drive manual vehicles?
- Are you flexible to work on weekends?
- Will you be able to reliably commute to London, SE16 4RA for this job?
Experience:
- multi drop delivery: 1 year (preferred)
Licence/Certification:
- Driving License (required)
Work authorisation:
- United Kingdom (required)
Shift availability:
- Day shift (preferred)
- Night shift (preferred)
- Overnight shift (preferred)
Work Location: One location