Motor Insurance In-house Engineer Remote
Job description
About the role
We've an exciting opportunity for an In-house Motor Engineer to join us on a Permanent basis, working from either our Birmingham, Bolton or Haverhill Office. For applicants who do not live within a commutable distance from the offices mentioned, we would be happy to consider Location Independent working.
Working within our Motor Engineering department, you'll be providing technical expertise to our Motor Claims Department, Brokers and Customers while successfully managing and controlling damage spend on Motor Insurance Claims.
Joining us as a Motor Engineer, you'll be instrumental to the team by undertaking remote vehicle inspections using the most appropriate methods such as written reports, data, and digital imaging, to ensure the accurate valuing of the motor vehicle claims. We see ourselves as one big team, where development and the sharing of knowledge is a top priority, so you'll be someone who thrives off working within a positive and diverse team.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
Working Hours & Shift Pattern: Full time, 35 hours per week, Monday to Friday.
What you'll be doing:
- Negotiate settlement of all motor vehicles, liaising directly with our customers.
- You'll be working to agreed timescales and business parameters, depending on the business needs.
- Audit and evaluate performance of repairer, making recommendations regarding repair quality, repair costs and customer service.
- Build and maintain professional working relationships with a range of suppliers.
- Support all aspects of the business to assist in the claims process for both insured and third party in order expedite settlement and minimise cost.
- Ensure all work is carried out within agreed KPI's and SLA's and in accordance with our company values.
We recently recruited some great people into the team, so we asked them for a quote on the experience of joining AXA, here's one of the many replies: “Working in a friendly supportive atmosphere, where you are trusted and empowered to do your job and feel included within the team.\"
About you
What we’re looking for:
- Experience in assessing damage to all types of motor vehicles, preferably in relation to Motor Vehicle Insurance claims.
- Knowledge of Farm, Agricultural equipment and Commercial vehicles is desirable but not essential.
- Experience as an Insurance Motor Engineer assessor, and or, a Vehicle Damage Assessor to include damage estimating, repair cost negotiation and vehicle valuations.
- Automotive Technician Accreditation (ATA) for Vehicle Damage Assessment is an essential requirement.
- Incorporated membership of the Institute of Automotive Engineer Assessors (IAEA), desirable, but not essential.
- Expert user of the Audatex damage assessment system and CAP valuation software.
- Good time management and organisation skills.
- Excellent communication skills, both written and verbal.
- Team player with a positive can-do attitude.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
What we offer
At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
- Competitive annual salary, dependent on experience
- Annual company & performance-based bonus
- Contributory pension scheme (up to 12% employer contributions)
- Life Assurance (up to 10 x annual salary)
- 25 days annual leave plus Bank Holidays
- Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
- AXA employee discounts
- Gym benefits
To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long term health condition or disability and require reasonable adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [email protected].
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About AXA
With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.
But never too big to care for every single person who works here. So when you join us, we promise to put our collective might behind you and your career.
You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things – nationally and internationally. You’ll learn directly from senior leaders, from the best in our business. And you’ll enjoy real responsibility, really early on.
Every large company today talks about supporting diversity and inclusion. But at AXA UK, these values form an integral part of everything we do. For us, it’s about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone – regardless of difference.
AXA Retail helps people live the life they love, knowing we’ve got their back, at home and on the road. Our people are vital to us becoming more digital, faster and easier to access. We’re a dynamic team of experts completely committed to making sure our customers ‘get back to the good stuff’ when the unexpected happens.
