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Job description

We are recruiting for a Mortuary Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

We are looking for a dedicated, enthusiastic and highly motivated Administrative Assistant to join our Mortuary Team. This is an exciting opportunity to gain experience assisting the Mortuary Technicians and Medical Examiner Officers in order to provide an efficient and dignified service for our patients and bereaved loved ones.

Our Values areInclude,Respect andImprove. It is important that you understand and refer to our values during your recruitment process and beyond!

This role will be supporting the Mortuary and Bereavement Service for the needs of the East and North Herts NHS Trust, HM Coroner and the Community.

Oversee the admission and discharge of the deceased to and from the mortuary.

Keep and maintain accurate computer and document records of the deceased’s details including name and address, valuables, clothing and property found on or with the deceased. Maintain records and manage cheques from funeral companies.

Utilise Information Technology skills for database entry and to access Mortbase, Lorenzo and Q Pulse Systems when required. Training will be provided for the use of these systems.

Support the Bereavement team by liaising with ward staff and doctors to facilitate the prompt completion of cremation forms. Present the deceased to doctors for the purpose of identification in accordance with the Cremation Regulations 2008 (England and Wales).

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role