Mortgage Processor Manchester, England
Job description
Mortgage Processor
Basic Salary - £25,375 increasing to £30,000 on completion of probation, plus bonus.
Based on site in Manchester City Centre
Company Description
Evolution Money is a specialist lender with a social purpose. We’re creating financial inclusion by providing bespoke lending solutions to UK homeowners. Shortlisted for MEN Business of the Year award 2019 and ranked in The Sunday Times Fast Track 100 twice. We’re an award winning, dynamic organisation.
We’re re-booting our business post-Covid and expanding our Secured Lending team. As our market opens up, we’re seeking a Mortgage Processor to join our high performing Case Management team.
We don’t rely on computers to make decisions that are better done by a human being. We listen to our customers to fully understand their financial circumstances. As our Mortgage Processor, you’ll assess and manually underwrite secured loan applications for a pipeline of customers. You’ll see applications through to completion, using effective questioning to ensure you’re making the correct lending decision. You’ll act as a key point of contact for customers throughout the process. Your professionalism will ensure we deliver a high level of customer service, keeping our customers best interests at the heart of what we do.
Responsibilities include:
- Working in a fast paced, target driven environment, effectively managing your own work load and efficiently contacting customers.
- Assessing a customer’s finances through open and honest conversations.
- Having the confidence to question someone’s circumstances and take ownership of the decision of whether to lend.
- Educating customers about the process and influencing them to progress details quickly.
- Evaluating the accuracy and authenticity of each customer’s details and documents.
- Managing multiple cases at any one time, often with conflicting deadlines.
- Ensuring all activities comply with regulatory requirements and comply with all company policies.
- Updating systems accurately to allow others to understand actions taken/proposed.
- Frequent verbal & written communications with applicants, brokers and other departments.
- Identifying any potentially fraudulent activity and escalate any concerns to team leader, Financial Crime team or the Compliance Department.
This role is for you if you have:
Essential
- Ability to analyse Bank Statements and identify trends
- Strong Communication skills
- Ability to remain calm under pressure and work to deadlines
- Strong structure, planning and organisational skills
- Strong objection handling and problem solving skills
- Ability to cope with changing levels of workloads
- Pro-active thinker
- High level for attention to detail
- Competent computer skills
- A Good level of numeracy skills
Desirable
- CeMap Qualified or the desire to study (a study package will be provided)
- Previous experience within secured lending or residential mortgage market
If you’re up for the challenge, then here’s what you’ll get back:
- Up to 25 days’ annual leave + Bank Holidays
- Your birthday off, every year!
- A healthcare cash plan
- Regular staff social events
- A contributory pensions scheme, matched up to 5%
- Long Service Awards
- Cycle to work scheme
- Life Assurance
Job Types: Full-time, Permanent
Salary: £25,375.00-£30,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Life insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
