Job description
At Tesla, our Mobile Service Technicians are the backbone of the Service operation, who consistently deliver a revolutionary and exceptional experience to Tesla customers every day out in the field, supporting our mission to accelerate the world’s transition to sustainable energy. As a Mobile Service Technician, you will be visiting customers out in the field and carrying out a wide range of technical vehicle repairs, as well as focusing on the continuous development of your technical skills. We’ve created one of the most innovative vehicles ever made, and you will help ensure an equally innovative service to customers.
What You’ll Do- Perform repairs and maintenance on all types of Tesla vehicles.
- Plan routes, prepare parts, load vehicle, and drive out to customers to service their vehicles, consistently meeting the daily customer target.
- Demonstrate a fundamental understanding of multiple Tesla vehicle systems and subsystems.
- Fill out service repair orders in Ranger app/SCA and make payment settlement with customer.
- Liaise with a mobile service advisor if follow-up with customer is required due to unexpected or unforeseen changes.
- End your day with driving back to your base and handle MRB by taking it back to parts or have it scrapped
- Collaborate with Senior Technicians in their work and move towards more advanced tasks as part of your development.
- Operate a variety of hand-powered and motorized shop tools, calibrating and inspecting equipment as well as working with Tesla specific software and vehicle diagnostic tools.
- Support other service Centre’s as well as carrying out remote working if required by the business.
- Excellent time management.Work as cost effectively as possible and keep a tidy workspace.
- Follow all Tesla specified repair guidelines to the accepted quality levels, always following safety instructions.
- Complete accurate technical write ups and administration, ensuring all internal systems are up to date.
- Technical experience: You have professional experience within technical vehicle service and repairs, working within either Automotive or similar industry such as Aeronautics, Engines, Electrical, Marine, Aviation, Industrial- or other mechanics.
- Good communication: You communicate clearly, concisely, and respectfully in English. An ability to translate technical concerns to our customers.
- Flexibility: You thrive collaborating closely in diverse teams and can work in shifts to support your team. This may include weekends as well as morning and evening shifts.
- Full valid UK driver’s license.
- A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success.
- The chance to work with innovative technology, advanced tools, and software.
- Ongoing training and development to help you grow your skills and career.
- A competitive compensation and benefits package.
- A safe, clean, and fun work environment. Join the mission.
All applications must be submitted electronically, and contain an English CV.