Mobile Account Manager Liverpool, England
BT
Full Time
Liverpool, England
26600 - 32731 GBP ANNUAL Today
Job description
Mobile Account Manager
Job Req ID: 12868
Posting Date: 29-Mar-2023
Function: Sales and Commercial
Location:
Liverpool Contact Centre, Liverpool, United Kingdom
Salary: Competitive + Excellent Benefits
Location
This role can be located in any of the following locations: Liverpool, Birmingham or London
Why this job matters
The Account Management Professional assists with customer operations and impacts account success within a defined portfolio and may coordinate a team through the execution of high priority account initiatives and activities.
What you’ll be doing
1. Executes account activity and success positioning as a key contact throughout the lifecycle of the customer.
2. Supports the implementation of the BT group sales strategy with key customer accounts in order to contribute to the growth of revenue pools.
3. Supports and drives as a member of an account facing team empowering an ability to drive outcomes within the portfolio of accounts areas by selling strategic services.
4. Provides support when reaching out and prospecting to corporates that aren't active customers.
5. Supports customers' success by acting as a facilitator to meet a needs.
6. Supports account leads in addressing customer needs and challenges.
7. Collates comprehensive information on products and services, ensuring knowledge is current.
8. Supports critical customer-facing activities including executive engagement, company visits, briefings, and ideation workshops.
9. Supports in the implementation of ways to improve working processes within the account management team.
2. Supports the implementation of the BT group sales strategy with key customer accounts in order to contribute to the growth of revenue pools.
3. Supports and drives as a member of an account facing team empowering an ability to drive outcomes within the portfolio of accounts areas by selling strategic services.
4. Provides support when reaching out and prospecting to corporates that aren't active customers.
5. Supports customers' success by acting as a facilitator to meet a needs.
6. Supports account leads in addressing customer needs and challenges.
7. Collates comprehensive information on products and services, ensuring knowledge is current.
8. Supports critical customer-facing activities including executive engagement, company visits, briefings, and ideation workshops.
9. Supports in the implementation of ways to improve working processes within the account management team.
What you'll bring
- Great communication and interpersonal skill
- A hunger to develop sales capability and business knowledge
- Positivity, enthusiasm and strong desire to succeed
- Desire to learn new skills within the telecommunications industry
- Ability to thrive within a target- driven environment
- Team player
The skills you’ll need
Collaboration
Account Planning
Issue Resolution
Account Management
Risk Management
Interpersonal
Benefits
At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development.
Benefits of working for BT include
- Competitive salary and on-target bonus plan
- World-class training and development opportunities
- 25 days’ annual leave (not including bank holidays)
- Discounted broadband, mobile and TV packages
- Share option and pension scheme programmes
- Flexible benefits to fit around you
About us
BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.
BT
www.bt.com/careers
London, United Kingdom
Philip Jansen
Unknown / Non-Applicable
10000+ Employees
Company - Public
Telecommunications Services
1846
