Job description
Location:
West Lothian
Job type:
Permanent
Salary:
£70000 - £80000 per annum
Contact:
James Hepburn
Contact email:
Job ref:
BBBH36684_1675276184
Published:
9 days ago
Expiry date:
2023-03-03
Startdate:
ASAP
Client:
Head Resourcing
MIS (Management Information System) Team Manager - Onsite, West Lothian
Up to £80,000 per annum
Our West Lothian based IT consultancy client is currently seeking a strong and experienced MIS Team Manager to join their team. Supporting a large manufacturing customer this will be an onsite role in the West Lothian area.
The primary responsibility of this role is to contribute to the success of the MIS Operations within a Manufacturing client organisation. This role will include the management of team members providing the MIS service, as well as driving improvements in the organisation.
The role responsibilities will include:
IMS Department Management:
Develop the annual MIS departmental targets and objectives and ensure that they are met
Develop the annual MIS departmental budgets for overheads, capital expenses and manpower
Monitor, control and approve the MIS department spend
Review of annual contracts for 3rd party suppliers of MIS services, and agreement of new contracts introduced for new services
Perform annual staff appraisals and development, including training
Support the recruitment of staff for MIS Software Development
Develop and review IT policies and ensure that all employees comply with the policies
Technical Oversight:
Manage departmental support for business applications, including Infor XA, SCE, EAM, Xi, Presence and Mint
Ensure that all software development requests raised by departments are recorded and prioritised
Assign resources with suitable skills to project requests to meet company targets
Ensure all software development and maintenance works are carried out professionally
Fully document all software development and maintenance work carried out, which will include detailed specifications and flowcharts
Ensure that software development and modifications to existing systems are fully tested by MIS and support testing with all relevant departments
Ensure Change Management procedures are followed for deployment of new software or modifications and upgrades to existing systems
Ensure all IT tickets reported to MIS are logged and documented properly
Assist department users with IT tickets for any queries or problems that they may experience with the business applications
Develop and maintain Disaster Recovery procedures for the IBM iSeries server
3rd Party Management:
Procurement of 3rd party software, hardware, consultancy, software licenses, etc
Carry out annual audits requested by 3rd party companies
Problem Solving:
Identify problems or areas for improvement and implement solutions
Review new products and services with external suppliers, that would improve or benefit working procedures in company
Organisational Communication:
Communication to management for MIS activities and proposed plans/improvements
Attend weekly MIS meetings with other members of the department to communicate current issues and projects
Attend meeting with other departments when requested, relating to business applications and work procedures
To carry out annual audits requested by the client
To be successful as a MIS Team Manager you will possess the following skills and experience:
Have excellent working knowledge of the key elements of the Manufacturing process and environment
Strong general IT skills
Articulate in both written and verbal format
Demonstrates clear leadership
Develops good working relationships and builds trust with stakeholders
Manages and mitigates risk
Demonstrates an analytical and systematic approach to issue resolution
Allocates responsibilities and/or packages of work, including supervisory responsibilities
Good organisational skills and able to work to deadlines
Able to contribute to IT Services financial management
Able to report on and present required information at internal meetings
A keen attention to detail with strong analytical skills
Punctual and well presented at all times
To demonstrate a mature approach to dealing with clients and professional associates
Desirable knowledge:
The technical activities conducted within the MIS team are wide and varied. Although these activities are not the direct responsibility of the MIS Team Manager, experience and knowledge of these technologies and applications would be advantageous:
Ensure that all IBM iSeries scheduled backups are successfully carried out and where necessary take any remedial actions
Perform annual role swaps to test Mimix High Availability (HA) software to ensure Infor XA and its interfacing applications can function as required in the event of loss to the main production server
Develop and maintain business applications, including Infor XA, SCE, EAM, Xi, Presence and Mint
Perform software upgrades which requires support from 3rd party software suppliers/business partners
Support regular upgrades to the IBM iSeries Operating System
Support any performance issues and carry out regular housekeeping on IBM iSeries servers
Support hardware or operating system issues identified by Service Express on IBM iSeries servers
Report Infor software issues to Infor Support portal and support with the recommended actions, such as apply Programs Temporary Fixes, corrections for corrupt data
If this role sounds of interest and you would like to have a confidential chat to find out more, please apply or send your CV to [email protected]