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Job Introduction

Sodexo have a fantastic opportunity for a Mess Centre Manager to join our busy team in Larkhill, Wiltshire.

Reporting to the Services Manager, at our defence site, this role will be responsible for the day to day activities of the mess. These will include promoting and managing menu planning and associated costs, ensuring Sodexo are meeting our agreed service delivery within the mess suite and contribute to the growth of of all services.

The ideal candidate should have working experience within the soft FM industry, fantastic people skills and management knowledge of health and safety along with food hygiene.

Our wealth of experience partnering Government Agencies means we are able to transfer best practices from the corporate sector to create better working environments in the public sector. We bring services that increase employee engagement, wellbeing and productivity to the public sector to help support government to deliver on its promised outcomes while reducing costs. Our goal is to improve service outcomes and reduce overall costs to the taxpayer. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

For more information on Sodexo Careers please visit Sodexo Careers

Main Responsibilities

• Maintain excellent client/customer relationships
• Attend team briefs, huddles and meetings as required
• Attend your EPA to discuss and agree job performance, objectives and development activities
• Maintain professional work standards at all times
• Care for all company equipment and ensure that any faults are reported to management
• Act as duty manager ‘on call’ and holiday/weekend cover as directed by line manager
• Ensure the standards across the site(s) are in accordance with the Service Level Agreements and Key Performance Indicators specified in the service contract
• Ensure the prompt provision and efficient service of all meals and catering requirements at the specified time to the standards laid down in the KPI's
• Take adequate steps to ensure the security of company and client property and monies under your control

Please see attached job description for further information regarding the role requirements

The Ideal Candidate

Essential

• Knowledge of working in a management role within the soft FM service industry
• Leadership skills and knowledge
• People management skills including general HR skills in recruitment, training and managing employee performance including disciplinary and grievance procedures.
• Good numerical, interpersonal and communication skills, must be able to demonstrate effective verbal and written communication
• Management knowledge of health & safety and food safety
• Ability to make independent decisions
• Able to work on own initiative within a team environment
• Able to demonstrate working knowledge of MS Office (Word, Excel and Outlook)
• Able to demonstrate attention to detail and adherence to standards
• Analyse problems analytically, develop opportunities and implement innovative solutions

Desirable

• Experience of working within military environment
• Previous experience in effectively managing in a similar role
• Health and Safety qualification equivalent to IOSH managing safely
• Soft FM specific technical skills including contract catering, hospitality, retail and cleaning knowledge and skills
• Proven experience of managing client relationships within a contract environment
• Proven track record of leading, managing and developing a team

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

Package Description

Up to £29,970 plus benefits

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company
• Full training and full protective uniform supplied
• Health and wellbeing incentives
• Training and development opportunities
• Reward and Recognition schemes
• Flexible working considered
• Volunteering days
• Cycle to work scheme
• Life Assurance
• Free parking on site

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

All offers are subject to full security clearance checks

Ready to be part of something greater? Apply today!