Mercedes-Benz Service Manager Dungannon, Northern Ireland
Job description
M-B Truck & Van (NI) Northern Ireland’s only Mercedes-Benz Commercial Vehicle Dealership are currently recruiting an experienced Depot Manager to run our Dungannon depot
This is an excellent opportunity to join a reputable business as it starts its journey of transitioning to a new site.
Key purpose of the role:
Independently managing and developing a customer-oriented and profitable service workshop and automotive parts business.
- The efficient running and development of the Dungannon depot, focusing on customer and market needs
- Responsibility for health & safety compliance, ensuring regular maintenance of equipment and facilities of this depot
- Ensuring effective deployment of skills and resources to drive service performance levels and standards
- Direct line management of a team to include - Workshop Foreman, Service Advisors, Commercial Vehicle Technicians and Parts Advisors
- Managing, coaching and motivating employees, thus ensuring a high-quality service offering that is representative of a premium brand
- Responsibility for adherence to mandatory training requirements for all personnel within the depot
Full Job Description available.
Essential Criteria:
- Solid understanding and significant experience of the day-to-day management of service delivery in the automotive industry
- Sound commercial awareness, demonstrating the ability to achieve budgets and set KPI’s
- Extensive supervisory/management experience, in a service function of a vehicle dealership – preference will be given to candidates with commercial vehicle experience
- Excellent technical knowledge of vehicles and possess relevant technical qualifications
- Demonstrable evidence of building strong relationships with customers, colleagues, and manufacturers
- IT literate and a competent user of Kerridge and other dealer management system
Personal Attributes:
- The ability to execute decisions and deliver results independently
- The ability to work productively, efficiently & effectively with initiative and drive under tight timescales and pressure whilst maintaining operational outputs
- A positive "can do" attitude towards the technical and non-technical challenges facing the automotive industry
- You will have the ability to sympathetically understand customer needs and resolve their queries, with a clear emphasis on delivering customer excellence
In addition to a competitive market salary, you will enjoy enhanced benefits which include:
· A Mercedes-Benz company vehicle, mobile phone & laptop will be provided
· Senior Manager Bonus scheme
· 30 days annual leave (includes 8 Customary days)
· Mercedes-Benz Continued Personal Development
· Company Health Insurance
· Sick pay and enhanced critical illness sick pay
· Death in Service benefit
· On-site parking
Should you wish to apply for this role, please send an up-to-date CV for consideration to Gillian McCrudden.
MBNI are an equal opportunities employer.
www.mbtvni.com
Job Types: Full-time, Permanent
Salary: £40,000.00-£50,000.00 per year
Benefits:
- Company car
- Cycle to work scheme
- Free parking
- On-site parking
- Private medical insurance
- Profit sharing
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Dungannon, County Tyrone: reliably commute or plan to relocate before starting work (required)
Experience:
- Warehouse Management: 1 year (preferred)
Work Location: In person
Application deadline: 25/06/2023
Reference ID: DMDG0623
