Recruiting Mental Health Support Worker to join our Mental Health Service in Tower Hamlets.

Looking for a new role where you can make a difference every day? We’re looking for a kind, compassionate and resilient Mental Health Support Worker to join our Mental Health Service in Tower Hamlets.

£23,019.00 per annum, working 40 hours per week, plus Annual Leave pro rata, Pension schemes, staff discounts, healthcare and career progression.

Shift patterns: 8.30am to 3.00pm/ 3.00pm - 10.30pm. Working any 5/7 days.

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We’re looking for a Mental Health Support Worker to join our Mental Health Service.

As a Mental Health Support Worker you will provide support to customers to help them develop the life skills that they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional, and social care. They will work with customers to promote social inclusion and alongside other members of the team and external agencies to promote independent living, encouraging customers to maximise their skills and choices. You will have a caseload of customers, for which they are responsible, normally 20 – 21 customers.

• If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate.

• Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.

• Participate in the support planning and risk management, as facilitated by the lead Support Worker.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• Some experience working in mental health settings.

Job Overview:

You will be working independently visiting people in their home, this role is not in a service, so you need to be confident in managing your own time. You will need to schedule and manage visits and you must have a session at least every 3 weeks with the customers. You are also expected to be involved in a Duty system and drop in system, as well as your own workload. You will receive a corporate induction when you start, and the 2nd week is the local induction with the team leader where you will begin shadowing staff.

The most rewarding parts of this role is helping the customer to meet their goals, you’ll be working with them for 7 ½ months, so it’s very fast paced, but is good when you get to see the outcomes and the sense of achievement.

It can be quite challenging managing customer visits and being out and completing the role. There are targets to meet and it can be very down to the wire! Meeting the targets and completely. If you are goal orientated and enjoy ticking things off, this is the role for you. You also need to be able to manage your stress levels, you need to be calm, resilient and have the ability to look for the solutions. Great role if your curious nature! You’ve got to be Someone willing to look at thing from different angles. We’re looking for people that WANT to be wanting to work with people, you will be out there in all weathers, focusing on the best results.

• Exudes a warm friendly presence and open behaviour.

• Prefers working as part of a group or team.

• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.

• Has a practical and logical mind and is naturally well organised.

• Thrives on change and enjoys dynamic diverse environments.

• Is confident with high levels of self-esteem.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.