Medical Typist/Administrator Swindon, Wiltshire, South West England, England
Job description
***previous candidates need not apply***
The Gastroenterology Department at the Great Western Hospital in Swindon is looking for a Medical Typist / Administrator who is reliable and enthusiastic to join their friendly team.
Previous experience in the NHS is preferred but not essential.
The successful post holder will have excellent secretarial qualifications and the knowledge of Microsoft Word, good communication skills and a mature and professional approach. The ability to work well as a team member is vital as you will need to respond to the needs of the department as and when they arise. You will also liaise with patients and health care professionals to ensure the department runs smoothly.
1. Typing clinics, letters, reports, and other patient related documentation. Ensure that all work leaving the department is of the highest quality in terms of presentation and layout and is dispatched within agreed timescales.
2. Scan documents onto patient records (Careflow).
3. Learn the digital dictation system and ensure that processes are followed.
4. Retrieve, log and return case notes / medical records and ensure that they are processed in
accordance with Trust policy (“Case note tracking” and “Filling in Case notes”).
5. To undertake administrative (Choose and Book), clerical duties as required.
6. Prepare referral letters for clinics and forward filing.
7. Update and maintain a working knowledge of hospital systems so that enquiries can be dealt with
efficiently.
8. Distribute all incoming correspondence and ensure outgoing mail is ready for daily collection.
Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.
Service We will put our patients first
Teamwork We will work together
Ambition We will aspire to provide the best service
Respect We will act with integrity
1. Participate in regular meetings and will be actively involved in generating ideas for service improvement.
1. Promote a positive image of the Trust at all times.
1. Other duties and responsibilities of the post will be flexible and will be reviewed by the Team Leader.
