medical transcriptionist Sale, England
Job description
Are you a highly motivated and organised individual with excellent communication, administrative and customer service skills? Do you have experience in a medical office setting? If so, we are looking for you!
Jacobs Clinic is a private ADHD and addiction clinic based in Manchester providing services both privately and on behalf of the NHS. We are looking for a medical secretary to join our team. The ideal candidate will be able to work independently and as part of a team. They will be self-employed and will work from home with occasional attendance face to face in the clinic. The candidate must be able to maintain confidentiality and work in a fast-paced environment. The Medical Secretary also plays a key role in ensuring that patients receive excellent customer service. We pride ourselves on being understanding, caring, effective and our team is always passionate about helping our patients every step of the way.
The responsibilities of the medical secretary will include:
· Answering telephone calls and providing information to patients and staff
· Scheduling appointments and managing patient calendars
· Maintaining patient electronic records and filing systems
· To generate pre-appointment forms for patients and ensure return receipt prior to the appointment with the consultant.
· Processing prescriptions generated by consultants and ensure timely delivery
· Maintain prescription record log
· Respond to all email enquiries including those from patients (both NHS and private).
· Generate invoices for private patients and ensure payment in advance of their booked appointment.
· Liaising with patients, pharmacies and GPs
· To be aware and operate within NHS and legal requirements to maintain patient and data confidentiality.
· Maintaining confidentiality of patient records
Qualifications:
· GCSE Maths and English (C or above)
Experience:
· Experience of administrative duties
· A minimum of one year experience working in a health care setting as a medical secretary or receptionist.
Skills:
· Excellent written and verbal communication skills
· Clear and polite telephone manner
· Good IT and keyboard skills with good working knowledge of email and Microsoft Word.
· Excellent time management (Planning and Organising)
· Ability to work independently and as part of a team
· Strong attention to detail and ability to maintain confidentiality
· Ability to follow policy and procedure
Personal Qualities:
· Polite and confident
· Flexible and cooperative
· Forward thinker and motivated
· Sensitive and empathetic in distressing situations
· Ability to work under pressure
· Personable and friendly with the ability to work within a diverse team
· Ability to be flexible and to vary working hours from time to time with advance notice.
Work Environment:
· Remote work environment with occasional attendance face to face in the clinic.
· To work between the hours of 1pm to 5pm (Monday to Friday) and answer phone calls to Jacobs Clinic during the hours of 9am to 1pm (for an additional payment).
· Attend Jacobs Clinic meetings as required.
Benefits:
· Competitive pay as self-employed - £14.50 - £15.00 per hour
· Remote working
· Part time 20 hours per week
Chance to make a positive impact on the health and well-being of patients
Job Types: Part-time, Permanent, Freelance
Part-time hours: 20 per week
Salary: £14.50-£15.00 per hour
Benefits:
- Work from home
Schedule:
- Monday to Friday
- No weekends
Education:
- GCSE or equivalent (required)
Experience:
- administrative/receptionist experience in a medical setting: 1 year (required)
Work Location: Hybrid remote in Sale
Application deadline: 16/07/2023
Expected start date: 01/08/2023
