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Medical Secretary | Competitive Salary plus excellent benefits | Spire Liverpool Hospital | Full Time | Permanent.

Spire Healthcare’s Liverpool Hospital have an exciting opportunity for a Medical Secretary to join our team. To provide a proficient and professional medical service to consultants. Acting as point of contact for patient enquiries, offering outstanding customer service at all times.

We practice some of the most advanced treatments with the latest generation imaging and diagnostic technology. This means we can offer everything from screening, rehabilitation and cutting-edge surgical procedures across a variety of specialist treatments which are all delivered through our expert and caring clinical teams.

Duties and Responsibilities

• Providing an efficient and timely secretarial service to assigned consultants and any other associated teams.
• Liaising with patients on a daily basis, handling queries and arranging admissions as and when required, in a professional and courteous manner
• Liaising with insurance companies and other external agencies, as appropriate
• Production of medical letters, operation/clinic notes and discharge summaries.
• Arranging completion of claim forms, if required, with relevant consultant, ensuring all financial paperwork is kept up to date
• Developing good working relationships with consultants, administration teams, nursing staff and any other departments
• Manage outpatient bookings, where required, ensuring the appointments process runs smoothly
• Manage Consultants’ records and filing
• Undertake all work in accordance with company hospital policies and procedures. Ensuring familiarity with the Health and Safety at Work Act, including manual handling and fire procedures
• To maintain confidentiality of all information acquitted with regard to patients, consultants and staff and not on any account disclose information about the affairs of the hospital, its subsidiaries or associates
• Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies.
• To present a professional, smart image at all times, ensuring adherence to hospital uniform policy
• Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post.

Who we're looking for

Essential

• Audio skills
• Good standard of secondary education with demonstrable literacy and numeracy skills
• Track record of successful delivery in a similar role, with experience in a wide range of secretarial duties
• Good understanding of medical terminology
• Excellent interpersonal and communication skills.

Desirable

• RSA Standard or Medical Secretarial Diploma

Benefits

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance
• We commit to our employee’s well-being through work life balance, on-going development, support and reward.
  

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For us, it's more than just treating patients; it's about looking after people.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

About Us: Welcome to Spire Healthcare Careers - Here at Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. Everything we do works towards one vision; to provide the best care possible. We’re committed to looking after people, both patients and staff. Join us, and you’ll receive a warm welcome.

Who are we? - A profitable, successful business led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.