Job description

Medical Secretary

Job Description:

The following are the core responsibilities of the medical secretary. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Typing letters, reports and associated documentation as required

b. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently

c. Manage all enquires in an effective manner

d. Maintain an accurate referrals database

e. Process calling letters as requested

f. Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records

g. Input data into the patient’s healthcare records as necessary

h. Process referrals using the electronic referral system (ERS)

i. Process requests for information i.e. SAR, insurance / solicitor’s letters and DVLA forms

j. Process patient letter requests and invoice for private work accordingly

k. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

l. Manage all administrative queries as necessary. Carry out system searches as requested

n. Maintain a clean, tidy, effective working area at all times

o. Support all clinical staff with general administrative tasks as requested

The Candidate:

Excellent communication skills (written and oral) ✓

Strong IT skills including audio typing ✓

Clear, polite telephone manner ✓

Competent in the use of Office and Outlook ✓

Systmone Skills ✓

Effective time management (Planning & Organising) ✓

Ability to work as a team member and autonomously ✓

Good interpersonal skills ✓

Problem solving & analytical skills ✓

Ability to follow policy and procedure ✓

Job Type: Part-time
Part-time hours: 25-28 per week

Salary: £12.65 per hour

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Day shift
• Monday to Friday
• No weekends
• Overtime

Ability to commute/relocate:

• Northampton: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Medical Secretary: 1 year (preferred)

Work Location: In person