Medical Receptionist – Care Navigation and Patient Services Aberdeen, Scotland
Job description
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Newburn HC LLP
Job Title: Medical Receptionist – Care Navigation and Patient Services
Reports To: Administrative Team Lead
Hours: Part-Time (2 roles for 15 hours, 1-6pm Monday to Friday – 3 from 5)
Newburn HC LLP is a large, friendly, innovative and dynamic practice with circa 22,000 patients. Our staff also work as part of the team at Old Aberdeen Medical Practice which has a list size of circa 10,000 patients. We provide high quality primary care in an area with a wide ranging demographic and due to our expansion we are looking for people to join our non-clinical team.
We are looking for part-time Medical Receptionists to join our innovative and friendly team to work primarily within the Care Navigation and Patient Services Team based either at Newburn HC LLP or Old Aberdeen Medical Practice, but should also be available to work in our branch surgery in Northfield as required, or any other location under our remit.
The role involves direct patient contact by phone, answering calls and triaging as appropriate, making appointments, processing prescriptions and mail, dealing with patient requests along with eConsult review and processing.
Successful candidates will be friendly, conscientious and professional. They will be self-motivated and able to contribute within a team, as well as demonstrate good communication skills, an ability to work with the general public and be computer literate.
Closing date – Friday 17th February 2023
To apply, please send your CV with a covering letter attached, including current salary details, to:
Alanna Stewart
Operations Co-ordinator
Newburn Healthcare LLP
Denburn Health Centre
Rosemount Viaduct
Aberdeen
AB25 1QB
Tel: 0345 013 0740
Email: [email protected]
