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Job Title: Phlebotomist/Procedure Medical Assistant

Company: Food Allergy Institute

Location: Long Beach, CA

Hours: Full Time; Non-Exempt; M-F 7:45AM-5PM (Onsite)

Salary: $20-25 per hour

**must have MA certificate and CPT 1**

Who Are We?

Founded in 2015, the Food Allergy Institute (FAI) is a cutting-edge research and clinical care center revolutionizing food allergy treatment among the pediatric population. Our Tolerance Induction Program™ is the first of its kind, bringing patients to the point where they can eat whatever they want, whenever they want, without having to worry about any kind of reaction. The success of FAI is built on years of development involving proprietary biomarkers, data analytics and modeling systems which allow unique patient specific therapy to be deployed in the clinic setting and at home safely.

Why FAI?

The Food Allergy Institute is home to many innovative thinkers, problem solvers, and passionate leaders. The work we do is truly life-changing for our patients and their families; each member of our team will experience how their role supports our mission! FAI provides a challenging and rewarding environment where employees’ talents are leveraged, ideas are encouraged and growth is always inspired.

FAI currently employs over 170 employees! Our diverse team includes roles such as: Physicians in the specialties of Pediatrics, Pulmonary, Allergy, Emergency Medicine, and Immunology, as well as Nurse Practitioners and Physicians Assistants, and a PhD level research team. In the food allergy world, the growth of FAI is unique in reflecting the effectiveness of its treatment approach and the supportive environment fostered by its team of professionals.

Who Are We Looking For?

Our team is rapidly expanding, and we are looking for new members to support our mission. We are looking for a Procedure Medical Assistant that has advanced multi-tasking and organization skills, provides excellent customer service, and will enjoy working in a pediatric clinic. Must have a valid California State Phlebotomist License or State approved equivalent and be comfortable working with the pediatric population.

Benefits:

• Health Insurance
• Vision Insurance
• Dental Insurance
• PTO Days / Sick Days
• Paid Holidays
• 401K Plan (matched)
• Professional Development
• Paid Training

Qualifications:

• Certified Medical Assistant in the State of California required.
• High School Diploma or equivalent required.
• 1-2 years Medical Assistant experience required.
• Valid California State Phlebotomist License or State approved equivalent required.
• Minimum two (2) years pediatric phlebotomy experience preferred.
• Experience in Allergy/Immunology and Pediatrics preferred.
• Applicable procedure training (PFT, ENO, etc.).
• MS Office Suite preferred.
• EMR experience preferred.
• Customer service experience required.
• Team mentality and positive working attitude.
• Strong verbal/written communication skills.

Primary responsibilities:

• Ability to understand and assist two or more providers with clinical care.
• Coordinate consult/referral, hospital/ER, community resource follow-up/tracking process for the practice.
• Serves as an advocate for patient and utilizes appropriate resources.
• Works collaboratively with provider(s) and other staff to ensure the delivery of quality care to patients to ensure best patient outcome.
• Pre-visit planning workflow to ensure care completion prior to visit whenever possible.
• After visit summary review with patients whenever appropriate.
• Involving the patients in activities to improve their health (patient engagement).
• Educating the patient about self-management tasks they can undertake to gain greater control of their health status.
• Manage many aspects of the patient’s care: referrals to specialists, hospitalizations, ER visits, ancillary testing, specialty medications and other outside services.
• Responsible for being available to provide telephone advice per protocol, handle urgent calls and emergent calls.
• Assess barriers when patient has not met treatments goals, is not following treatment plan of care, or has not kept important appointments.
• Serve as a liaison for out of state patients.
• Performs routine pediatric phlebotomy.
• Logs, labels, and processes specimens and paperwork for testing.
• Orders, unpacks, logs and stores supplies.
• Transcription and data entry.
• Promptly and courteously answer phones and take accurate messages when needed.
• Maintains the confidentiality of client information.
• Helps to ensure draw stations and laboratory areas are neat and clean.

FAI provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. FAI is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.