medical assistant Concord, CA
The Hume Center
Full Time
Concord, CA
55424 - 36694 USD ANNUAL Today
Job description
PORTIA BELL HUME BEHAVIORAL HEALTH AND TRAINING CENTER (aka The Hume Center) has a rewarding opportunity for a qualified Medical Assistant/Clinic Operations Assistant under the leadership of The Hume Center’s Clinic Support Supervisor. This is an exciting opportunity to help our organization to grow by continuing to develop this department.
MISSION: The Hume Center strives to create an environment of psychological well-being both internally for our work community and externally for the community we serve, with special consideration for the under- and un-served, through practicing an enabling consultation process. We believe in serving our community through strengthening existing and developing new resources; providing the highest caliber of culturally sensitive behavioral health services, professional training, and clinical research; and focusing on consistent improvement through outcomes, data-based quality assurance, and program evaluation.
MINIMUM REQUIREMENTS
- Medical Assistant certification with an Associates degree and/or Bachelors degree
- 3+ years in a previous related administrative support role.
- Knowledge and experience in office administrative functions.
- Demonstrate flexibility to handle organizational needs.
- Work full time, five days a week, Monday thru Friday, and be present at The Hume Center
- Must be willing to work evenings as needed.
- Demonstrate knowledge for representation of The Hume Center.
- Proficiency in Microsoft Word, Excel, Google applications (i.e., scheduler, Google docs), insurance eligibility application.
- Possess a valid California Driver’s license. Must be willing to use own vehicle and valid car
- insurance for work related travel.
- Be willing to use own cell phone to be accessible and willing to be available to receive calls for crisis and/or emergency situations with supervisors and relevant colleagues.
PERSONAL ATTRIBUTES
- Demonstrates proactivity, flexibility and openness
- Demonstrates high professionalism
- Strong organizational skills
- Effective interpersonal skills
- Ability to maintain Confidentiality
- Effective verbal and written skills
- Detail oriented
- Works independently
- Works collaboratively with other program staff
CLINIC OPERATIONS RESPONSIBILITIES
- Support program management staff in providing the necessary staff support as it relates to the operations of the clinic and providing administrative staff support.
- Scheduling outpatient clients.
- Organizing all administrative operations of the team, including managing medical records.
- Arranging/preparing medical records request for submission.
- Updates and files submitted medical records.
- Entering various data into state and county databases online and The Hume Center’s
- Specific data entry and reporting.
- Maintaining accounting records for consumer and program expenditure.
- Training and coordinating communication between the team and consumers.
- Provides general information regarding the services The Hume Center provides, answers routine inquiries.
- Logs referrals on computer and in binder and maintains referrals.
- Maintains copies of forms assigned according to program and department needs at that location.
- Filing according to program and department protocol.
- Performs a variety of routine typing assignments, form changes, and faxing.
- Supports other administrative assistants and personnel in the agency.
- Supports the van driver who picks up patients early in the morning and then drives them home in the early afternoon.
- Meets regularly with supervisor.
- Completes any assigned project/task as assigned by Supervisors and /or President.
- Greets clients in a warm and friendly manner, have them sign in, and contact staff/trainees that their client is here.
- Greet any outside individual (s) who comes for an appointment and obtain a signed visitors form
- Ensure the office is opened by designated business hours each morning.
- Ensure the office is closed by designated business hours each evening.
- Organizes reception and maintains cleanliness of the waiting room area, kitchen, restroom and any common work area.
- Room Scheduling. Coordinates office and conference room assignments and other relevant space needs for events as it pertains to stated needs in collaboration with any staff that makes such requests.
- Provide a positive and safe working environment.
- Assist, as needed, in office relocation, moves, etc.
- Ensure filing of business and clinical program charts are filed utilizing an adequate and consistent professional protocol.
- Obtain necessary information to file/update patient records, and ensure all forms and consents are complete.
- Setup and take down, cleanup of meeting rooms.
- Participate in the ordering, maintaining, and distributing all office supplies/expenses.
- Collect any co-payments, deductibles, cash and credit card payments, when applicable.
- Closing files and locating closed files as needed.
- Completes billing preparation information, including but not limited to:
- Verifies client’s medical insurance eligibility and authorize service sessions
- Obtains authorization of services for clients.
- Cross checks with sign-in-sheets/system.
- Faxes billing sheets, runs encounter reports.
- Copies materials as requested and keeps all forms well stocked.
- Oversees mail distribution according to mail distribution procedure.
- Adequately process requests for information/records according to procedure.
- Handle emergency situations as the designated point person to coordinate execution such as earthquakes, electrical outages, fire, safety,
- Run office errands as necessary.
- Provide substitution for office support when needed at other office locations such as answering transferring phone calls or being located at another office site and perform those relevant duties related to the Administrative Assistant Office Manager for that site, as assigned by Office Operations Manager in collaboration with other supervisor(s).
- Handle staff lunch order according to procedure.
- Ensure health and safety supplies (i.e. hand sanitizer, facial tissue, masks) are provided to all staff and clients as needed. Including, regularly disinfecting high traffic areas and encouraging clients to wash their hands frequently.
- Participate in staff meetings, annual Hume Center events such as graduation ceremonies, spring celebration, etc.
- Ensure the smooth functioning or office equipment by routine checks, request service, as needed and timely follow-up.
- Coordinate any office property management needs.
About The Hume Center
CEO: Joty Sikand
Revenue: $1 to $5 million (USD)
Size: 1 to 50 Employees
Type: Nonprofit Organization
Website: www.humecenter.org
The Hume Center
www.humecenter.org
Concord, CA
Joty Sikand
$1 to $5 million (USD)
1 to 50 Employees
Nonprofit Organization
Health Care Services & Hospitals
