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DUTIES AND RESPONSIBILITIES:

• Greets, receives, and prepares patients for appointments/procedures; conducts interviews with patients, measures vital signs, and records information.
• Maintain examination areas in a manner consistent with OSHA standards and Universal Precautions procedures.
• Maintains inventory of medical supplies and materials.
• Receives and screens telephone calls.
• Schedules patient appointments.
• Coordinates patient flow.
• Maintains office/department and patient records.
• Prepares timely, legible, and complete documentation of all patient care as provided by law, regulation, and established policy
• Participates in quality improvement and utilization review activities.
• Participates in continuing education to continually improve skills and abilities and stay abreast of current technologies/practices.
• Applies safety principles as identified by established policy.
• Ensures compliance with legal issues including but not limited to patient confidentiality and risk management; ensures compliance with JCAHO, federal, state, and local regulations.
• Exhibits a high degree of courtesy, tact, and poise when interacting with patients, families, and other healthcare professionals.
• Adjusts to fluctuating peaks in patient flow, acuity, and other operational demands while maintaining quality.
• Performs other related duties as assigned by management.