Job description
Company DescriptionDear trailblazers, forward-thinkers, and doers - We want you.DataStax is the open, multi-cloud stack for modern data apps. DataStax gives enterprises the freedom of choice, simplicity, and true cloud economics to deploy massive data, delivered via APIs, powering rich interactions on multi-cloud, open source and Kubernetes.We subscribe to a set of principles that guide how we collaboratively work together. We inspire each other with our values, obsessing over users and enterprises, taking action and focusing on results, innovating in technology, products, and everything we do, and defining success as the team winning.We foster a diverse working environment that is respectful, generates new ideas, promotes ownership, and encourages highly motivated individuals to shape tomorrow. These form the foundation of DataStax's culture and help drive our decisions.
We are seeking a talented Onboarding Solutions Architect to join our dynamic Onboarding team. In this role, you will play a crucial part in bringing customer applications to production on Astra, our cutting-edge platform. As an Onboarding Solutions Architect, you will be at the forefront, collaborating cross-functionally in a high-energy environment. Your primary responsibility will be to manage the technical relationships with customers until their workloads are successfully deployed into production. This is a post-sales position that requires technical expertise.
Responsibilities:
Develop internal tools and automation to enhance the user onboarding experience.
Facilitate the onboarding process for customers, including assisting with organizational and security setup, providing architectural overviews, and supporting data migration efforts.
Deliver hands-on developer and architectural guidance remotely, ensuring successful implementation.
Conduct testing activities, review results, and lead productive discussions to ensure production readiness.
Collaborate closely with sales, product, and engineering teams to enhance the overall onboarding experience.
This role offers the flexibility to work remotely full-time.
Requirements:
Enthusiasm for engaging with customers and providing effective technical solutions.
A natural problem solver with a focus on process improvement through automation.
Excellent interpersonal and communication skills, enabling effective interactions with customers and colleagues.
Comfortable presenting technical solutions to customers or prospects.
Need to be comfortable with at least one programming language
Strong Linux CLI & Linux System Administration skills
RDBMSs and one or more NoSQL databases (DataStax Enterprise/Apache Cassandra, highly preferred)
Familiarity with Cloud IaaS, PaaS, SaaS
If you are passionate about driving customer success through seamless onboarding experiences and possess the technical acumen to make it happen, we invite you to join our team as an Onboarding Solutions Architect. Together, we will shape the future of our platform and empower our customers to thrive in the digital landscape.
$98,400-$147,600 USD