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Ingram Content Group (ICG) is hiring for a Pre-Media Specialist to contribute to our team in LaVergne, TN just outside Nashville. This individual will provide basic technical assistance to the customer to facilitate the integration of publisher data and content at Lightning Source. Responsible for simple testing, editing, and validating data files to ensure Ingram compliance. Communicates to content submitters any issues or concerns with their data and demonstrates the file adjustment to the customer, escalating more complex issues. Interacts regularly with Client Services, Sales, and Operations via email, phone, ticketing systems, and remote and in-person meetings. Works with department leadership to learn internal systems, structure, and additional skills.

Do you have experience working with publishers? Have a passion for helping publishers be successful?

At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in markets across the globe. Based in the Nashville area, New York, Berkeley and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business.

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!

Required Qualifications:

• Bachelors’ Degree or directly related year for year experience
• 1 year of experience using current InDesign, Adobe Illustrator, Photoshop, and Acrobat programs, or other Mac based graphic design software.

Key Responsibilities:

• Responds to basic inquiries – both internal and external – via phone and/or email, regarding simple technical questions or issues related to content submission and compliance.
• Assists customers with basic file format set up and submission by providing step-by-step instructions to customers regarding file submissions via web or ftp site.
• Provides basic file review, analysis, and feedback to customers to ensure the successful submission of content, escalating more complex issues.
• Performs simple file fixes.
• Uses Adobe Acrobat Professional, Adobe InDesign, Adobe Photoshop, and Microsoft Word as well as other software and hardware, to achieve desired results in a timely manner in accordance with publisher specifications and the Lightning Source operating manual.
• Prepares digital interiors and covers using client supplied files in formats including PDF, Photoshop, InDesign, and other programs as needed, in accordance with publisher specifications and the LSI operating manual and templates.

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 10 vacation days & 10 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
  • Wellness program with access to onsite gym and basketball court for associates
• Avid reader? Numerous opportunities to engage with books and authors
  • Free card registration at the Nashville Public Library
  • Discounted offers to self-publish with IngramSpark®!
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Take breaks or brainstorm in our game room with ping pong & foosball
• Casual Dress Code

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EEO/AA Employer/Vet/Disabled
• We participate in EVerify.
• EEO Poster in English
• EEO Poster in Spanish