Media Relations Communications London, England
Job description
Media Relations Communications Manager - FTC
London
As Barclays Media Relations Communications Manager, you will support Barclays UK and Barclays Consumer Banking and Payments division in comprehending the Bank’s Group Strategic objectives and assist in delivering the external communications strategy and plan. You will also responsible to promote, protect and defend the Bank and manage the delivery of external communications activity across a range of topics.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month, or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally can request work patterns to reflect their personal circumstances. Please discuss the detail of the working pattern options for the role with the hiring manager.
• Assisting in the creation and promotion of strategic work to influence and build advocacy with press and other external stakeholders critical to the success of the bank
- Developing insight led campaigns and content to engage stakeholders across a range of channels including traditional and digital media
- Measuring the effectiveness of communications; recommending and implementing improvements
- Ensuring key reputational issues impacting Barclays are managed and mitigated in the media
- Providing assistance to the development of external content for senior
- Exercising professional judgement, demonstrating ability to make swift decisions to react to media issues and resolve enquiries
- Seeking coaching and continual feedback to monitor and ensure your own development
- Ensuring all activity is carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards
What we’re looking for:
- Experience in proactive and reactive media relations gained either in agency or in-house, covering a fast-moving, news environment
- Background in delivering and executing creative campaigns & press office activity to build advocacy and reputation
- Network of media contacts across national, broadcast and trade press
- Experience of handling sensitive issues, such as media complaints
• Crisis management experience
- Solid knowledge of social media channels
- Sound industry and business understanding
Where will you be working?
In the heart of Canary Wharf, our headquarters at Churchill Place boasts onsite amenities such as; a gym, staff restaurant and deli bar, and is easily accessible by tube and bus links. With a population of around 5000 staff the atmosphere is second to none with a real buzz being created around the offices within.
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