Maternity Healthcare Support Worker Stafford, England
Job description
The role of the Maternity healthcare Support Worker post is flexible and the post holder will therefore be required to provide support over a wide range of services/functions including rotation to Antenatal Clinic at Stoke when necessary. Key to this flexibility is the requirement for staff to work variable hours on a week by week basis within agreed limits.
The post holder will be required to work according to a locally agreed Code of Conduct for Nursing Assistants.
Working alongside the Multi-disciplinary team in order to provide safe and effective care for patients in and around Staffordshire.
The role requires the successful job holder to be patient facing, taking observations, venepuncture (training can be provided), providing information to patients. It also requires competency in various computer systems to enable management of appointments and documenting care.
General ward duties are also expected including ward maintenance, cleaning, stock ordering and production of ward audits.
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
- It is expected that ALL employees of the Trust will take part in the appraisal process each year and with the first appraisal taking place within the first 6 months from appointment.
- Communicate and report any changes or information relating to the patient to the Registered Midwife
- Communicate appropriately with patients and visitors to the Ward or Department, portraying a professional and respectful manner at all times.
- To receive patients, visitors and staff in a calm, friendly and efficient manner.
- Exchanges factual information with patients using reassurance, tact and empathy.
- May overcome barriers to understanding for example patients with physical or mental disabilities.
- The post holder will be required to undertake, as appropriate the Care Certificate/NA Competency packages/customer care course relevant to the healthcare setting and on-going training as determined by the Trust and their line manager. (For all new nursing assistant staff it is mandatory that the complete the Care Certificate).
- The post holder will work towards completion of a vocational qualification in care as agreed in their PDR.
- The post holder will have previous experience in a care environment (if not they will be enrolled onto the Nursing Assistant Apprenticeship programme)
- Will prioritise which duties to respond to first, to report a patient’s condition in a timely manner. This will include judgements involving facts.
- Organises own day to day work, tasks or activities.
- Have keyboard skills.
- Under direct or non-direct supervision of a Registered Midwife as deemed appropriate, will assist with all aspects of essential patient care.
- Provision of personal care to patients.
- Respect patient privacy and dignity at all times.
- Prepare equipment for medical and nursing staff for procedures.
- Assist medical and midwifery staff with procedures as required.
- Act as a chaperone supporting patients undergoing examinations or procedures.
- Escort patients to other areas of the Trust as directed by the Registered Midwife.
- Demonstrates safe working practices in the use of equipment in the clinical area.
- Completion of all statutory and mandatory training.
- Within individual training programmes and local protocols, checks and cleans equipment.
- Order stock under the direction and supervision of the Women’s Health Centre Manager.
- Demonstrates their own duties to new starters and bank/agency staff.
- Completion of relevant patient’s documentation under direct or non-direct supervision of a Registered Midwife, as deemed appropriate
- Maintenance of computerised and manual information systems.
- To request case notes and provide a tracing service
- Occasionally participates in audits, surveys, research and development activities.
- Will have a delegated workload within the remit of their capabilities.
- The post holder may be exposed to bodily fluids
- To take every reasonable opportunity to maintain and improve your professional knowledge and competence
