Maternity Administrator

Maternity Administrator Barnet, England

Barnet and Chase Farm Hospitals
Full Time Barnet, England 27129 - 28649 GBP ANNUAL Today
Job description

Main duties of the job

We are advertising for a Maternity administrator covering the Antenatal Clinic. The role will be based at Barnet Hospital however the post holder will be expected to work dynamically across all areas of the service when required.

The Antenatal clinic and ward clerk administrators are responsible for providing a front-line reception service and administrative function to the Antenatal clinic and maternity wards and for delivering a high standard of customer care to a wide range of client groups, including the clinic/ward’s multi-disciplinary team, patients, relatives and their carers.

The post-holder must play a proactive role in collecting, investigating, verifying and recording a high standard of patient demographic and treatment data. The post holder must accurately and in a timely manner enter such information on the computerised patient information system, to ensure that the trust receives the appropriate level of income for patient activity, avoids the potential clinical risks inherent with inaccurate patient records and is compliant with national NHS targets (e.g. on data quality and length of patient wait).

The post-holder must undertake effective forward planning, to ensure that the administrative needs of the service are met and must carry out a range of effective administration processes to support the delivery of high quality patient care.

Working for our organisation

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow link https://www.royalfreelondonjobs.co.uk/

Detailed job description and main responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust

Person specification

Royal Free World Class Values

Essential criteria
  • Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential criteria
  • NVQ Level 3 or Equivalent
Desirable criteria
  • Level 2 Medical Terminology

Experience

Essential criteria
  • Experience of working in a public/patient facing role
  • Previous work in a team
  • Previous work experience in a receptionist or similar role
Desirable criteria
  • Previous work experience in a healthcare setting
  • Experience of working with Cerner, or similar electronic Patient Administration Systems

Skills and Aptitudes

Essential criteria
  • Computer literate
  • Excellent communication skills both written and spoken
  • Excellent customer service skills
  • Ability to manage and resolve difficult situations
  • Effective communication skills
  • High degree of accuracy and attention to detail
  • Able to prioritise workload, keeping calm under pressure
  • Experience of using own initiative to help solve a problem or improve a service
  • Ability to work alone and part of a team
Desirable criteria
  • Knowledge of patient confidentiality and the Data Protection Act

Personal Qualities & Attributes

Essential criteria
  • A professional / enthusiastic and positive attitude to work
  • Self-motivated
  • Displays compassion and understanding

  • Covid-19 Vaccination

    Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
    We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.

  • AT* - Apprenticeship Training. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
  • By applying for this role, you accept if successful, that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Therefore we require you to complete your stat and Man e-learning modules prior to joining our organisation.
  • If you are an EU/EEA citizen who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK. Please Note: We are unable to sponsor Band 2 to 4 as the salary does not meet the UKVI Points Based system threshold.
  • If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system
  • If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a “selfie” using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
  • The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
  • The Trust will request a DBS (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.
  • By applying for this post you are agreeing to Royal Free London NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
  • Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.

Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

Please note:

  • Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification
  • Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
  • Interview arrangements will be communicated via email so please check your email regularly following the closing date.

Please be advised that due to exceptionally high demand, all Royal Free accommodation is at full capacity and waiting lists are being held. Average waiting times are 12 months. Please do not rely on Trust accommodation when you commence your role and ensure you investigate alternative accommodation for your arrival.

Maternity Administrator
Barnet and Chase Farm Hospitals

www.nhs.uk
London, United Kingdom
Amanda Pritchard
$5 to $25 million (USD)
10000+ Employees
Government
Insurance Carriers
Insurance
1946
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