Match Day Kiosk Assistant (Retail Catering) Liverpool, England
Job description
Here at Liverpool Football Club, we have exciting opportunities to join our Casual Retail Catering Teams on Match Days.
Match Day Kiosk Assistants will work in one of our busy food and beverage kiosks situated within our four stands, as well as in our external fan zones. Each match, our kiosks serve over 45,000 guests a variety of food and beverage products in an extremely fast paced environment. The role could include working on a till, supporting till staff, or using the in-seat delivery service.
Main Responsibilities- Provide full product knowledge of our menu that is on offer to spectators
- Adhere to and follow all procedures when processing payments with card
- Maintain a fast-paced experience service 2 hours before and throughout the football match/ event day
- Ability to follow stock rotation and replenishment procedures
- Maintain a clean, neat, and tidy working area throughout every shift
- Deal with colleague and customer requests and queries
- Take pride in yours and your kiosks presentation and be a positive ambassador of the club for all events
- Comply and complete any company paperwork as and when requested
- Comply with all company policies and procedures
- Active listening skills to ensure all orders are taken correctly.
- Well presented
- Friendly and approachable
- Be able to use your own initiative, as well as working within a team
- Passionate about giving a great service
- Able to work in a fast-paced environment
- Able to follow instruction to ensure service runs successfully.
No previous Retail Catering work is required to work for Liverpool Football Club: if you enjoy working and interacting with people, then we want to hear from you!
Please note in roles which require serving alcohol or safety positions, we can only accept candidates aged 18 or over. Applicants who are under 18 may still be considered for other roles.
About The Company
Liverpool FC is an icon of global sport, a brand with an exceptional heritage. Hundreds of millions of people across the globe are devoted to the Club, but there is more to Liverpool FC than the scale of its fanbase. Over 100 years of success and heartache has forged a truly unique identity. Working for Liverpool FC makes you more than just a team member, you are an integral part of the world`s greatest football family.
We aspire to be the most inclusive club in world football - providing fair and appropriate opportunities to as many people from different backgrounds as possible, being welcoming and meeting their needs as best we can. We are committed to hiring great people representative of a variety of backgrounds, perspectives, and skills, not just because it`s the right thing to do, but because we believe it makes our Club stronger. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.
Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.
