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Your role in a nutshell

In this 6 month FTC role working on our The Body Shop at Home brand, the key purpose of your role will be to support and enable all communications to the field for 360 activation and marketing-led initiatives, as directed by the Market Consultant Engagement Manager.

You will tailor and execute marketing content from all areas of TBSAH, ensuring that the tone and messaging is appropriate for the market and in alignment with TBS brand guidelines. You will coordinate local channel marketing campaigns, including the creation of copy, assets and deliver marketing content in collaboration with the Consultant Engagement Manager and/or Market Director.

More about the role

• Manage the Market channel’s social media posts and social media interaction, tailoring content that is Market appropriate.
• Manage content for triggered emails to ensure appropriate for market, keeping content up to date and aligned to business objectives.
• Support Consultant Engagement Manager with activation planning, briefing and execution for all commercial activities.
• Support Consultant Engagement Manager with activation planning and execution for Marketing-led Campaigns.
• Support the Market Consultant Engagement Manager in ensuring all marketing efforts serve to achieve the immediate and long-term local channel objectives, identifying and executing areas for improvement in pursuing this goal
• Evaluate and monitor performance on an ongoing basis by analysing key metrics for CRM, SMS and social media
• Support the Market Consultant Engagement Manager and Events team in planning and executing events’ communication, execution of Brand Book and Starter kits launches.
• Support Consultant Engagement Manager with planning and execution of Your Voice Surveys to consultants, monitor results and insights and identify improvement opportunities.
• Support the whole UK Market team with ad hoc comms and assets to ensure consultants are kept informed of relevant business updates.
• Reply to relevant tickets raised by consultants with Consultant Support.
• Monitor and brief changes to Marketing related content on Business Hub and Personal Websites.

What we look for

Evidence across the following disciplines from past work experience within a similar retail organisation will be a distinct advantage:

• Copywriting
• Content Creation
• Event Management
• Comms management experience
• Budgeting experience
• Marketing experience
• Social Media
• Microsoft Word, Powerpoint, Excel
• Experience of working in direct selling preferable

Benefits

• a 6% contributory pension plan (that rises with loyalty)
• 23 days holiday plus bank holidays - time to refresh and recharge
• 1 Self Love Day – An extra day off per year to recharge and focus on what you love to do most
• 3 additional days a year to volunteer in the local community to support the causes you feel most passionate about
• Discretionary bonus scheme
• LOVE Money – Money from us to spend on YOUR wellbeing - pamper yourself on us. Every year.
• 50% employee discount on our products and access to sample sales
• Access to Perks at Work, our online shopping channel with exclusive deals & discounts
• Access to our Nourish platform, where you have access at certain times of the year to fantastic benefits such as; Buying/Selling holiday, Pension Top Up, Private Medical Insurance options, Green Car Benefits, Cycle To Work scheme, Techscheme, On site nursery (for Littlehampton colleagues), and much more!
• Life Assurance
• EAP (Employee Assistance Program) – We work with experts to support you on all aspects of your Wellbeing: Physical, Mental and Financial.
• AND - we have also implemented Hybrid working into our HQ’s in London Bridge and Littlehampton, West Sussex, where our teams spend 4 days a fortnight.

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.

The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.

Diversity Statement

At The Body Shop, we firmly believe that equality is a human right and that all people should have an equal opportunity to pursue their dreams and aspirations. We are committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is recognized. We value diversity and consider all applicants for employment without regard to race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status or disability status. We are proud to have a number of different active employee inclusion networks that serve not just as catalysts for change, but also to build a spirit of diversity, equality, inclusivity, and provide safe supportive spaces for engagement and solidarity for members of these communities. The Body Shop is also committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in employment, its services, programs and activities. To request a reasonable accommodation, please let us know in your application or email us at [email protected]