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Job title: Events and marketing assistant

Location: London

Contract type: Permanent

Salary: Grade 3, £24,124 - £25,177. Appointments for this role will generally be made at £24,124, depending on skills and experience. Please note, for internal applicants the salary will be reflected by pay and award policy

Working arrangements: Standard working hours between 9am – 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office. Due to the nature of events, flexibility to travel and work outside core hours may be needed during busy periods.

The Royal College of Physicians is recruiting an Events and Marketing Assistant.

Under the supervision of the Events and marketing manager and in collaboration with the RCP Communication, Policy and Research directorate, you will provide events and marketing support for the RCP’s event programme. The annual programme consists of webinars, conferences, lectures, ceremonies and other ad hoc events. You will support the delivery of these events both online via our streaming platform (RCP Player) and in person at the venues. The role is fast-paced and you will be working on multiple projects at one time.

Purpose and scope

Key responsibilities

Events

• Supporting with event preparation in the run-up to events including but not limited to event set up on CRM and digital CMS, inviting speakers and following up where required, supporting abstract management, delegate queries, event material preparation, logistics emails and other ad hoc duties as required.
• Administrating post-event follow-ups including but not limited to attendee feedback surveys, thank you emails to staff, speakers, sponsors and suppliers.
• Working with the other team members to answer all enquires relating to RCP Player, webinars, hybrid and in-person events – by email, on the phone and in person.
• Managing the CRM and digital CMS to ensure data records are accurate and up to date.
• Assisting with on-site management of events - including greeting and registering delegates, dealing with queries, greeting, and assisting speakers and sponsors, liaising with venue and AV staff, and break-down of event.
• Maintain events logistics calendar to share with key teams.

Marketing

• Assist in writing and proofreading copy for both online and offline marketing channels.
• Support coordinators with email marketing campaigns.
• Upload and schedule content to the website(s), social media pages, online libraries, and marketing department databases.
• Write briefs and work with the coordinators and design team to create assets.
• Assist with the production of marketing materials and literature, such as web content, brochures, and social media.
• Source information for marketing purposes including job titles, speaker images and biographies.
• Track engagement of marketing activity and use statistics to evaluate marketing campaigns.
• Update the department’s internet and intranet web- pages and to work with the web team to create an effective web-presence for RCP events and RCP Player.
• Any other duties as may be reasonably expected and which are commensurate with the level of the post, adhere and comply with the provisions of the RCP’s health and safety policy, undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities.

About you

• Demonstrable experience in a events or marketing role in a similar organisation or a placement as part of degree.
• Demonstrable record of digital event marketing.
• Able to tackle challenges constructively and finding creative ways to solve problems.
• Excellent interpersonal communications skills, including tact and assertiveness, and the ability to communicate at all levels in a complex environment.
• Excellent copywriting skills with the ability to adapt tone of voice and writing style.
• Good knowledge of different marketing avenues and how they can be implemented.
• Experience using an email marketing platform, preferably Dot Digital.
• Experience using social media platforms such as Facebook, Twitter, LinkedIn and Instagram for business purposes.
• Good knowledge of digital and direct marketing.
• A flexible approach and a positive, can-do attitude.
• Ability to work with senior contacts and co-ordinate the activities of staff and contributors at all levels both internally and externally.

For more information about the role please view the job description.

Our benefits

Working at the RCP comes with lots of benefits designed to ensure that you feel valued and supported in your role. The benefits we offer include:

• 27 days holiday per annum (staff grades 2-4), plus bank holidays
• Group personal pension plan with 7% employer contribution
• Interest-free season ticket loan
• Life assurance
• Annual pay award
• Flexible working hours
• Employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life
• Occupational health team – includes employment and work-related health assessments, health checks and work station assessments
• Cycle to work scheme
• Corporate eye care scheme with Optical Express.
• professional training and development opportunities
• Enhanced maternity and paternity pay
• Staff discounts platform – including discounts on cinema tickets and a range of high street brands

About the RCP

The Royal College of Physicians is a rewarding and friendly place to work with an incredible history, dating back to our foundation in 1518. We are a professional membership body for physicians – doctors who work in hospitals – with over 40,000 members in the UK and around the world working to improve patient care and reduce illness. Our activities focus on educating, improving and influencing for better health and care.

How to apply

To apply, please submit your CV and a cover letter outlining how your skills and experience meet the job description. Please note that applications received without a cover letter will not be shortlisted.

If you have any queries about the application process or the role, please email [email protected]

Key dates

Closing date: Sunday 13 August

Shortlisted candidates will be notified by: Wednesday 16 August

First interview date (online): Friday 18 August

Second interview date (in person): w/c 21 August

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.