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Job description

The Role

Do you thrive in a small community-based organisation providing great services?

Join a small, but perfectly formed, community-based organisation providing services and support to over 1,300 homes and tenants.

We have an exciting opportunity for a Marketing & Communications Officer to develop and implement marketing material and communications for internal and external audiences including staff, residents, stakeholders, and media.

Maximising engagement with the organisation for all audiences through delivery of an annual engagement calendar, staff and tenant events planning and communications.

Role Responsibilities

Content Creation & Communications Planning

1. Develop new and engaging content to showcase EPIC as an organisation, including website articles, blogs, social media updates, case studies and other resources.

2. Design and deliver an annual communications plan for external audiences.

3. Develop and maintain a portfolio of branded assets promoting our services and ensure team members have collateral when and where they need it.

Social Media Management

4. Input into the creation of a sustainable social media strategy to implement across applicable social media channels.

5. Daily management of the organisation’s social media channels, creating original and engaging social media posts using graphics, film and photography and reactively engaging with our audiences.

6. Use analytics to report on the results of digital campaigns, track monthly performance across channels and inform future activity. Write and optimise content for the website, digital newsletters, print publications and social networking sites.

Newsletter Campaigns

7. Manage and create engaging newsletter campaigns for the organisation’s staff and tenants and create analytics reports to improve future performance.

PR

8. Draft press releases and news stories on a regular basis.

9. Undertake media monitoring, maintain press cutting folders and archive of all media coverage.

Internal Comms and Support

10. Lead on internal communications, developing an internal communications strategy.

11. Key responsibility in the design and ongoing maintenance of the organisation’s intranet.

12. Formulate/review and deliver a staff engagement calendar, outlining events and communications month by month.

13. Work alongside the Head of Business Support Services in the design, administration and presentation of staff surveys.

14. Deal with day-to-day, ad hoc queries and be a contact person for communication-related queries.

15. Ensure consistency in terms of voice, branding, messaging, and frequency of posting via digital channels.

16. Provide support to the wider Business Support Services team as required.

To carry out other duties as may reasonably be required.

Benefits

In return we can offer you:

• The flexibility of hours and where and when you work
• 28 days holidays (pro-rata)
• Employee Assistance Programme
• Pension
• Working hours 25 hours per week

Salary

£24,750 - £30,250 (based on skills) full time equivalent.

Role available up to 25 hours per week (salary pro-rated as appropriate).

About Us

At EPIC we’ve got a strong set of values and a culture where our people can develop, thrive, enjoy their work, and have fun. EPIC prides itself on being a small organisation, and this means you will get the opportunity to be involved in so much more than your own role, supporting, and developing your career along the way.

Being part of EPIC is not just about the skills and experience you bring, but about you as an individual and the matching of your values to EPICs.

We know that work-life balance is key to a positive employee experience and that’s why we actively promote a healthy balance, and offer flexibility on when and where you work, matching the needs of the business with the needs of the individual.

We are keen to hear from people that may not yet be where they want to be in their career but have the passion, aspiration, and desire to develop further. And for the right person, we can offer professional and personal development.

EPIC is in an exciting period of change, and our drive over the next few years is to strengthen and improve our core services and continue to be a good landlord, developing vibrant communities in the areas we work. And to do that, we need to recruit and keep the best people.

Your skills, knowledge, and experience are valuable to us. If you enjoy working in a collaborative and open environment with a newly established, and ambitious, senior leadership team, then the time to join EPIC is now. Join us on our journey, you won’t be disappointed.

Our Values

Fairness

We treat people equally and make decisions based on facts, not personal opinions.

Teamwork

We work with our customers to ensure we deliver good services. We believe that using our combined strengths makes us a better organisation.

Respect

We treat people with respect and act with courtesy.

Understanding

We are empathetic, approachable, and act professionally.

Excellence

We take pride in what we do, help others, are precise and accurate, and strive to improve services.

Integrity

We are honest, dependable and do what we say we will.

Closing Date

Friday 17th February 2023

Interview Date

Wednesday 1st March 2023

Please note that EPIC reserves the right to close this vacancy early if we receive sufficient applications for the role.

Job Type: Part-time
Part-time hours: 25 per week

Salary: £24,750.00-£30,250.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking
• Referral programme
• Work from home

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Stoke-on-Trent, ST2 0EF: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Stoke-on-Trent, ST2 0EF

Application deadline: 17/02/2023