Job description
Job Description
We recognise the value in having people with a variety of backgrounds, experience, and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less, or different experiences, but relevant skills, we’d love to hear from you.
We work flexibly and will help you to find a healthy balance of remote working and time in our fantastic Southampton office, collaborating, taking part in events, and getting to know people that makes working with us so rewarding. We welcome the opportunity to discuss reduced hours and job share arrangements.
The Role
The Maritime Assistant team is responsible for delivering the necessary support functions to the Maritime team and wider Carnival UK team as required. The scope of the team’s responsibilities includes providing the support required to place contractors and visitors on board our ships during port calls.
Reporting to the Director, Operational Support, the Maritime Assistant role plays a vital role in ensuring that contractors can board our ships to complete their work on our ships as required. To do this, they must ensure the relevant information about the visit and visitors is completed in both an accurate and efficient way. This includes the completion of the relevant legal and security checks for visitors.
- Ensure that contractors and visitors required to access the ship are processed on to our systems in a timely and accurate way
- Manage invoices for travel and other spend in line with CUK guidelines, processing in a timely way
- Responsible for management of planned and last-minute travel for the maritime team. Delivering a high level of service but ensuring a tight control of business spend. Including flights, hotels, and land transport requests
- Issuing the correct documentation to contractors and visitors and being a point of contact
Our role categories range from CUK15 (entry level) to CUK1 (Brand President) so you can clearly see internal development opportunities. This role is a CUK15 and is offered on a full-time permanent basis, with at least two days based in our Southampton office.
About You
Fresh ideas and different perspectives are what excite us most and help us to succeed. Alongside bringing these to the role, you’ll also need:
- Good level of English and Maths
- IT literate in Microsoft Office, Lotus Notes, Outlook, and Excel
- Experience in challenging situations
- Awareness of confidentiality
- Experience of working in a busy high-volume environment
Being part of our team has its advantages…
We’re a holiday company so we know there’s more to life than work. Our comprehensive range of benefits are designed to help your personal and financial health and wellbeing.
- Home and office-based hybrid working (minimum two office days)
- Recognition scheme with prizes and awards
- Employee Discounted Cruising plus Friends and Family offers
- Regular office events including live entertainment, lifestyle events and charity partner fundraisers
- Extensive learning and development opportunities
- Employee-led networks
- Employee Assistance and Wellbeing programmes
- Company paid Health Cash Plan and health assessment
- In-house Occupational Health help and access to digital GP
- Life Assurance
- Parental and adoption leave
- Employee Shares Plan
- Electric Car and Cycle to Work schemes
- Onsite restaurant offering range of healthy cooked and grab and go meals
- Discounted retail and leisure via discounts portal
- Minimum 25 days leave, bank holiday allowance and holiday trading scheme
- Contributory Defined Contribution Pension scheme
- A friendly welcome with help settling in
#LI-Hybrid
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#Job Functions: Administrative; General Business; Strategy / Planning
About Us
No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.
Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.
It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.
To keep everyone on board fit and well, colleagues who visit or work on our ships must be fully vaccinated, including boosters. We’re reviewing this requirement regularly.