Job description
Marine Service Engineer
The company:
Ideaworks design and install incredible technology into the most prestigious homes and superyachts across the globe. What we do constantly evolves as new technology is released; this keeps it exciting and challenging but always amazing.
The role:
With the ever-increasing number of superyacht installations we complete, we are looking to employ a full-time engineer to head up our Marine Support service, based at our dedicated service office in London.
Most of your duties would be in providing remote assistance to the on-board ETO, arranging training, scheduling regular maintenance visits and providing immediate support as required. This would require a willingness to travel at short notice when the situation dictates. Additionally, you would be required to liaise with the yacht crew to arrange check-ups, survey for upgrades and to assist in the installation of small works.
Working in our busy aftercare department, the ideal candidate will be conversant in Crestron and Lutron systems and have some experience in working in the specialised marine environment. Working closely with the onboard ETO, you should have the ability to multi-task and an ability to prioritise workload, be a team player and willing to take on additional ad-hoc duties as required to be able to deliver the amazing service that our clients deserve.
Skills and Experience:
- Experience within marine AV/lighting/data installations.
- Technical knowledge of the installation of electronic audio-visual systems (Crestron, Lutron, KNX and Control4).
- An understanding of network infrastructures and protocols.
- Excellent communication skills – both written and verbal.
- Good troubleshooting and problem-solving abilities.
- Excellent organisation skills, with the ability to prioritise work and deliver solutions to clients.
- A can-do attitude and a willingness to go above and beyond to get the job done right.
- You are passionate about AV/IT work and are committed to excellence and continuous improvement.
You should have:
- An outgoing personality with the confidence and ability to get on well with people.
- Be pro-active and motivated.
- Be able to multitask.
- Have a keen eye for detail and a willingness to ‘do the right thing’
- Be prepared to travel abroad at short notice
At Ideaworks we are all about the right person and having a can-do attitude. We want our employees to represent our company values of:
1. Do the Right Thing.
2. Make it easy.
3. Set the bar high; really high.
4. Treat fellow colleagues like friends and family.
5. Deliver work we are proud of.
If you think you may be interested, then let’s chat. Email us with your CV and covering letter.
At Ideaworks we will always consider requests for flexible working on hiring.
Details:
Title: Marine Service Engineer
Reports to: Service Manager
Hours of work: 9am to 5pm Monday to Friday
Location: London with a hybrid model work pattern
Type: Permanent
Salary: £40,000
Benefits: 22 days annual holiday, flexible working, Cycle to Work Scheme, your birthday off, Specsavers Corporate Eyecare Scheme, Pension Scheme, Summer and Christmas party.
Job Types: Full-time, Permanent
Schedule:
- Monday to Friday
Work Location: One location