Job description
Wealth Management
Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design.
Marcus by Goldman Sachs
The firm’s direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency, and simplicity
Business Risk Analyst
YOUR IMPACT
Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to customers? Do you have a background in risk management and controls in the 1st line? We’re looking for a risk analyst to support our business
OUR IMPACT
Our division provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our delivery and risk teams play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management.
Job Summary & Responsibilities
- Supports the Business Risk Manager in designing and developing the overall risk management strategy for the business
- Supports the Business Risk team with day-to-day activities including issues and events management and support
- Works with Customer Support team to build a strong understanding with established policies, procedures and authority levels across multiple cross-functional teams and processes and works with risk manager to define and set controls to ensures compliance
- Completes ongoing risk assessments of agreed procedures, as directed by the wider management team, analysing existing risks along with new and emerging risks and identifying, describing, and estimating the risks affecting the team
- Works closely with Training team to establish quality issues and ensure this is embedded into policies, procedures, and controls. Provides induction and refresher training on risk management.
- Supports the business in identifying, logging, and remediating operational risk events via the firmwide incident management system. Provides training and ongoing support with all events and issues.
- Supports regular audits of policy and compliance to standards
- Supports and maintain the quarterly Risk Control Self Assessments for the Customer Support teams
- Supports monthly Risk working Group requirements including updates to KRIs, actions and slide decks.
- Works with business risk strategy manager to ensure the incident management and business continuity plans are understood
- Deputises for business risk managers as required
- Ensure that all risk actions are updated regularly, and closed as appropriate
Skills
- Must be self-directed, detail oriented, positive attitude, driven, able to work independently in a team-oriented and fast paced environment
- Proven ability to lead by example, with a positive attitude
- Good interpersonal skills
- Excellent communication and delivery skills
- Good presentation skills
- Ability to lead teams and drive performance standards
- Good leadership skills and the ability to motivate and coach staff
- A desire to help others work towards targets and develop their skills
Basic Qualifications
- Good understanding of risk management, preferably within Retail Banking environment
- Understanding of the UK regulatory environment
- Understanding of the wider Marcus Operational teams
Preferred Qualifications
- Experience in a regulated financial service environment
- Knowledge of management, regulatory policies, and legal requirements
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html
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