manager London, England
Job description
Company: The Developers Club (The Members Group)
Job Title: Club Manager
Location: London
Are you passionate about corporate and social events management? Would you enjoy liaising with some of the UK’s most successful business owners and creating exceptional events that support them, expand their network and further grow their business? Do you thrive in a dynamic, meticulous and fast-paced environment? If so, we have an exciting opportunity for you to join our prestigious members club for property developers and entrepreneurs as a Club
Manager. You will be responsible for managing events, fostering relationships with stakeholders, and delivering well executed, unforgettable experiences for our esteemed members.
Responsibilities:
Club Management: As the club manager you will be the main point of contact for all stakeholders and play a key role in supporting the founders of the club with expansion plans, research and management of team members as the club grows both nationally and internationally.
Event Management: Pre-plan, organise, and execute a wide range of corporate and social events, including in-person mastermind meetings, conferences, social events both in the UK and abroad, and online Zoom meetings. Ensure events are flawlessly executed, from conception to completion, considering all aspects such as venue selection, catering, transportation, entertainment, and Logistics. Oversee and as required assist with dismantling and removal of the event and clear the venue efficiently.
Guest and Facilities Management: Coordinate guestlist, invites and attendance registration.
Organise facilities for carparking, traffic control, security, first aid, hospitality and the media.
Legal, Health & Safety: Ensure insurance, legal, health and safety obligations are followed.
Stakeholder Liaison: Develop and maintain strong relationships with members, guest speakers, sponsors, partners, and vendors. Act as the primary point of contact for all stakeholders, addressing their needs and ensuring their satisfaction throughout the event planning process.
Member Engagement: Proactively engage with club members, understanding their preferences, interests, and requirements. Ensure event experiences are up to and beyond member expectations, providing personalised service and cultivating a sense of exclusivity.
Budget Management: Work closely with the finance team to develop and manage event budgets. Monitor expenses and ensure events are delivered within budgetary constraints while maintaining the highest quality standards.
Team Leadership: Manage and lead external venue and supplier teams, giving detailed briefings. Delegate tasks where appropriate, provide guidance, and ensure all team members are aligned with the club's goals and objectives for the event. Troubleshoot on the day of events to ensure that all runs smoothly and to budget.
Vendor Management: Identify and select suitable vendors and suppliers for events, negotiating contracts and ensuring service excellence. Maintain a comprehensive vendor database for future event planning purposes.
Event Marketing: Collaborate with the marketing team to produce a comprehensive schedule for videographer and photographer, to ensure the right footage and images are taken on the day. Research and liaise with PR and Publications to support the promotion and exposure of the club in the right places.
Bookings and Procurement: Ensure all supplies are designed and ordered in time for events.
Book necessary accommodation and transport for team, members and guests as required.
Dispute resolution for any refunds and or liability issues.
Research: Research venues, suppliers, contractors and negotiate prices, read contract terms to ensure there are no hidden costs or clauses that could adversely impact budget and or delivery of the event. Research opportunities for club expansion
Post Event: Post event evaluation and produce event report reviewing successes and areas of improvement. Liaise with all stakeholders to give feedback and thanks. Dispute resolution for any refunds and or liability issues.
Qualifications:
- Bachelor’s degree in hospitality management, event management, business management or a related field (or equivalent work experience).
- Proven experience (2+ years) in events management, preferably within the corporate or high-end hospitality sector.
- Exceptional organizational and project management skills, with a keen eye for detail.
- Strong interpersonal and communication abilities, capable of building and nurturing relationships with high-profile individuals.
- Demonstrated leadership skills, with the ability to motivate and inspire a team.
- Budgeting and financial management expertise, ensuring events are delivered within allocated resources.
- Ability to learn new project management tools e.g. Monday.com.
- Flexibility to work irregular hours and travel as required for events, both domestically and internationally.
- A passion for delivering exceptional customer experiences and a dedication to exceeding expectations.
Role Specifics:
- Pay: £50,000
- Bonus: Quarterly Performance Bonus Package
- Days: Monday - Friday
- Hours: 9am – 6pm Monday to Friday (aside from event days)
- Location: Predominantly Nine Elms & Mayfair
Job Type: Full-time
Salary: £50,000.00 per year
Ability to commute/relocate:
- London, SW11 7AY: reliably commute or plan to relocate before starting work (required)
Experience:
- Event Management: 2 years (preferred)
Work Location: In person
Application deadline: 01/09/2023
Reference ID: TMG5000
