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management analyst Arlington, VA

Hanover Research

Full Time Arlington, VA 65500 - 12.04 USD ANNUAL Today

Job description

Overview:

Hanover Research - Account Management Associate, Higher Education

Entry Level, Full-time Account Management Position

Responsibilities:

What does an Account Management Associate (AMA) do?

Coordinate- Between Higher Education clients and internal account management teams to ensure client success and satisfaction
Collaborate- With senior leadership, managers, and peers to improve customer service
Support- Account managers in the identification and realization of up-sell or cross-sell opportunities
Grow- Business acumen and develop skills to propel your professional development and future
Learn- From experienced account managers at one of DC’s fastest-growing market research firms

Who is an Account Management Associate?

You are Eager to learn how Hanover Research’s solutions impact our clients
You are an Effective Communicator and comfortable with calling and emailing clients regularly
You are Self-Motivated and can efficiently organize
You thrive in a fast-paced, metrics-driven environment
You are a Tenacious Self-Starter with a knack for problem-solving, who is looking to fast-track their career and move into more senior positions after 12-18 months in seat
You have 0 - 2 Years of Full-time or Part-time Customer Service Experience; previous leadership, professional, and or internship experience

The Perks of Being a Hanoverian?

Promotion Potential- Opportunity to move into higher-earning positions within the first 9 months in seat
Company Culture- Sponsored team outings, happy hours, and company events including a holiday party and a week of service
People- Great open-minded individuals who all share a go-getter mentality
Various incentives- You get rewarded when you go above and beyond (DC sporting events, days off, bonuses)
Generous paid time off and full benefits package

Qualifications:

Educational Requirements

Bachelor’s degree from an accredited academic institution is preferred.

Location

Office is located in Arlington, VA

Hybrid or Remote option available

#Remote #LI-Remote

Benefits

Award-winning training program on markets, research methodologies and sales skills
Starting at 18+ days Paid Time Off
14 paid holidays including Martin Luther King Jr. Day, Juneteenth, Indigenous People’s Day, and personal holidays

401(K) employer matching program
Comprehensive health and dental benefits package
Health and wellness packages with discounts to local gym
Annual company-wide day of service and monthly events partnering with local organizations such as KidPower, Martha’s Kitchen, DC SPCA
Community service opportunities

Unlimited snacks and beverages (when the office opens again)

Compensation

Hanover Research strives to create compensation and benefits programs that are competitive, equitable and fair. The On Target Earning (OTE) range for this role is $65,500 per year, which is comprised of a base salary of $47,500 and a variable uncapped commission structure of $18,000 when goal is 100% obtained for this role. Please note that the base salary offered is contingent on the candidate’s job-related knowledge, skills, and experience. Our base pay range is determined by the role and the market.

Hanover believes in supporting our team’s overall well-being now and in the future. We provide retirement benefits and 401K matching to help you plan ahead, wellness benefits to keep you healthy, medical coverage to lift you up if you or your dependents get sick, and paid time away to rejuvenate. You can learn more about our benefits on our Hanover Research Careers page or please talk to your Recruiter to learn more.

About Hanover Research
Founded in 2003, Hanover Research is a global research and analytics firm that delivers market intelligence through a unique, fixed-fee model to more than 1,000 clients. Headquartered in Arlington, Virginia, Hanover employs high-caliber market researchers, analysts, and account executives to provide a service that is revolutionary in its combination of flexibility and affordability. Hanover was named a Top 50 Market Research Firm by the American Marketing Association from 2015 to 2021. To learn more about Hanover Research, visit www.hanoverresearch.com

Hanover Values

Business Building – We build our business quickly and intelligently and we help our clients do the same
Thought Leadership and Innovation – We strive constantly to deliver better information in a better way
Service – To our clients and our community, service is our guiding principle
Leadership and Mentorship – Our talent is our greatest asset, and we hope to help our people be their best

Firm Citizenship – We are optimists who believe there are endless possibilities for our company and ourselves

How to Apply
If you are interested in the prospect of working for a dynamic, fast-growing company, we encourage you to submit your resume and any other supporting materials.

Hanover strives to be accessible to all users and job seekers. If you are a qualified individual with a disability and need assistance in accessing our website or completing a job application, please contact Hanover Research at 202-559-0050 or via email [email protected] All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Hanover Research is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.

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