Job description
COME AND JOIN US . . .
We are currently seeking an experienced, skilled and self-motivated Maintenance Assistant to strengthen our Glenmor Maintenance team, working 24 hours (mixed shifts) over Monday, Friday and Saturday.
The on target earning potential for this role is £12.57 / hour - comprising a base rate of £11.09, plus a qualified estimate of £1.48 in gratuities and service charge.* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards.
ABOUT GLENEAGLES
One of the world’s most iconic luxury hotels and country estates, Gleneagles has been making memories for nearly a century. Recently crowned ‘Best Hotel in the World’ in the Virtuoso Best of the Best Awards and ‘No. 1 UK Resort’ in the Conde Nast Traveller 2021 Readers’ Choice Awards, everything we do is about surpassing expectations and creating exceptional hospitality experiences for our guests.
WORKING AT GLENEAGLES
We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.
Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).
If you are our next Maintenance Assistant, Glenmor, please forward your most recent CV to us today!
Here's a bit more detail on what we see you doing in this role:
Undertaking maintenance checks using checklists, recording and repairing any defects, ensuring our guests’ comfort and safety; responding to issues in occupied homes within an hour of reporting
Responding quickly to priority tasks, undertaking fault diagnosis and repair, ensuring that all work is always completed to the highest standard
Working as a team to complete all compliance works such as shower head chlorination, emergency lighting, fire alarm testing, ladder checks and bike servicing to comply with Health and Safety practices and procedures
Checking store stock and advising your Supervisor of any stock ordering requirements, ensuring our stores are kept clear, clean and tidy
You’ll make sure our bikes are clean and in perfect working order for our guests arriving, carrying out regular safety checks and completing the relevant documentation
Handing over to the next team each day, you’ll make sure these are clear and comprehensive and that all of your relevant team members are aware of ongoing and outstanding issues
Collaborating with all of the Glenmor teams, contractors and your colleagues across the estate, ensuring strong communication and building great working relationships
Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way
The kind of person we're looking for:
Ideally, you have strong, relevant experience and a great track record in a similar role; you have huge pride in your work and strive to ensure every job is completed to the highest standard consistently
You can effectively communicate and share technical information in a straightforward, understandable way, always maintaining a professional manner
Remaining calm under pressure and dealing with conflicting priorities are second nature to you
You’re up for doing things differently and trying (almost) everything once; you’re comfortable working in an environment where things move and flex, where a can-do attitude is key
Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
You have a positive “can do” attitude to solving problems in a professional and courteous manner
A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail
You want to be part of a team that works hard, supports each other and above all has fun along the way
What’s in it for you:
Time to let your hair down
30 days holiday (including bank holidays) that increases with service
Seasonal parties and local social events
50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
Golf Membership (with access to all 3 championship courses) for £50.00 per annum
Treats in your pocket
Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you!
Free ‘pay day’ lunch and monthly drinks offers
A generous ‘refer a friend’ scheme
Be out guest
Stay with us as a guest at Gleneagles for 2 nights per year at £65.00 per room B&B per night
Friends & Family rate of £95.00 B&B per night
Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA…. to name just a few
Subsidised, single occupancy, en-suite accommodation available on our estate
Investment in your development and wellbeing
Life Insurance
Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
Ongoing investment in your personal development with access to internal and external training qualifications and programmes
Internal career opportunities across a wider range of specialisms and departments
Monthly recognition programme
Volunteering day every year with a charitable partner of your choice
Complimentary access to our staff gym
Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint
- About gratuities & service charge:
It is estimated that in 2023, our part-time employees can expect to receive around £1.48 in addition to their hourly rate