Maintenance Assistant United Kingdom
Job description
We are looking for an experienced and friendly Maintenance Assistant to join the SCHLOSS Roxburghe team!
In this role of Maintenance Assistant, you will support the Maintenance Supervisor and Maintenance Manager in the day-to-day to running of the department, including both preventative and curative maintenance. All tasks and jobs will have a guest centric focus and you will also play a key part in delivering an exceptional customer experience and colleague experience for both our guests and colleagues whilst on duty. If you enjoy working in a fast-paced environment with a hard-working and fun team then we’d love to hear from you!
Where will you be working?
SCHLOSS Roxburghe is an exceptional country house estate with a Championship Golf Course and a range of outdoor activities, nestled in the beautiful Scottish Borders but little more than an hour's drive from both Edinburgh and Newcastle.
The elegant property includes 53 bedrooms and suites and the cuisine is top quality and varied, with an emphasis on fresh, home-grown produce.
With a new luxury Spa, Charlie’s Restaurant and self-catering cottages being introduced, this is a fantastic opportunity to be a part of the team, shape your own career and get involved with making new history in the Borders.
We believe that what makes a place special, is its people. A place where it is fun to work, where you are encouraged to be your best self in a positive and inclusive culture. A place that wants you for who you are, and where you can make a difference while growing personally and professionally. Be part of our journey!
Your Key Responsibilities:
- You will assist the Maintenance Supervisor and Maintenance Manager in the day-to-say maintenance of the overall Hotel and estate facilities including preventative maintenance works
- You ensure that the hotel property is maintained to the highest standard required according to Health & Safety regulations and as set by management
- You will lead the completion of all types of repairs to equipment, fixtures and fittings, as reported on the hotel maintenance system or by direct requests by the team
- You will bring your experience to identify and contribute innovative and practical ways to improve the overall quality and process within the department
- You will maintain a level of broader knowledge of the hotel which enables you to handle minor problems in all fields of the department
- You will repair and maintain guest room facilities, light facilities, furniture and equipment
- In partnership with the Maintenance Supervisor and Maintenance Manager you will carry out and document regular inspections of plant and hotel equipment
- You will assist tradesmen and colleagues with maintenance and repairs when required
- You will assist the Maintenance Supervisor and Maintenance Manager with any ad hoc duties or requests when necessary
Your Knowledge & Capabilities:
- You are enthusiastic and have a positive personality with the ability to build genuine and trusting relationships
- You are a brilliant multi-tasker and able to organise your time effectively
- You have a key eye for detail and enjoy accuracy and precision in your work
- You enjoy working as part of a team as much as you enjoy working independently
- You have excellent communication skills with the ability to communicate effectively with people at all levels
- You use your initiative and take a practical approach to problem solving
Proven Experience/Qualifications:
- Basic 1 year + maintenance experience including painting, decorating, electrics, joinery and plumbing
- Understanding and knowledge of H&S and Legionella is preferred
- Previous experience in the Hospitality industry desirable
- Ability to communicate proficiently in English
- All applicants must have right to work in the UK
Your Employee Benefits:
- 30 days paid holiday after 1 year of service
- 50% discount on food & beverage
- 30% discount in our Pro Shop
- Free meals whilst on shift
- Free golf membership
- Free on-site parking
- Recommend a friend scheme
- Gym membership discount
- Quarterly recognition programme
- Hotel stay discounts at our sister properties including Ibiza, Sardinia and New York
- Access to exclusive perks, offers, and discounts on our colleague platform
- LifeWorks employee assistance program
- Access to wellbeing articles, podcasts, tools and resources
Job Types: Full-time, Permanent
Salary: From £10.42 per hour
Benefits:
- Discounted or free food
- Employee discount
- On-site parking
- Referral programme
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Experience:
- Maintenance: 1 year (preferred)
Work Location: In person
