Mail Room Assistant London, England
Epiq Systems, Inc.
Full Time
London, England
23372 - 35330 GBP ANNUAL Today
Job description
It's fun to work at a company where people truly believe in what they are doing!
Job Description:
Job Summary:
An Office Assistant is part of a team that provides various administrative support to our clients, primarily logistics and mail processing.
Essential Job Responsibilities
- Mail Services includes metering, sorting, scanning, logging and distributing mail and accountable packages per schedule and agreed service levels
- Sort, scan, deliver and collect mail items in an accurate manner as per agreed SLA’s.
- Log incoming accountable items on to the SCLogic tracking system following the correct procedures.
- Prepare outgoing mail items for compliance with Royal Mail / DX costs and procedures.
- Book and prepare special/accountable items for onward delivery using the appropriate suppliers and systems.
- Process outbound couriers (Santis Global). This covers same day and overnight courier bookings.
- Oversee and check on the delivery status of couriers, special deliveries and sign for items. Providing the client with delivery updates and POD’s when required.
Qualifications & Requirements
- High School/Secondary School Diploma or equivalent
- Minimum of 1 year work experience in a customer services field
- Ability to use the SCLogic tracking system (or similar systems) and various online booking platforms. Full training will be arranged onsite.
- Experience in Microsoft Office (Word & Excel).
- Cross training within other Logistics activities to ensure optimum service is provided to our client.
- Ability to multitask with attention to detail
- Ability to resolve issues with professionalism and tact
- Ability to lift or move packages and file boxes
- Ability to grasp, lift or carry packages on a standard wheeled cart
- Ability to walk, bend, kneel, stand or sit for an extended period of time
- Ability to work onsite in a law firm office Monday - Friday
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
