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We have a fantastic opportunity to join our Mail Order Customer Service team.

With customer service at the heart of our business, we all take pride in delivering a great service to our ever-growing customer base. In our Mail Order season we send out over 2.5 million catalogues, and the successful candidate will be assisting our customers with queries.

If you enjoy working as part of a team and with luxury brands this could be the perfect opportunity for you.

Key responsibilities:

• Answering customer queries over the telephone and via email.
• Processing telephone orders and orders which arrive through the post.
• Processing returns for refunds and exchanges.
• Inputting data on Elucid, our in-house database system.

What we are looking for:

• Excellent written and oral communication skills.

• A polite, friendly and approachable manner.
• Can work on own initiative and as part of a larger team.
• The ability to work accurately and competently in a busy office.

Rewards:

• Competitive salary.
• Generous holiday allowance.
• Career progression and learning and development opportunities.
• Work life balance.
• Being a part of a company whose values will give you a standard to aspire to and underpin who we are as a company and a community.
• Temporary accommodation.

Please apply by email to [email protected] or in writing to The House of Bruar, By Blair Atholl, Perthshire, PH18 5TW, enclosing a copy of your CV and covering letter.