Mail Administrator (part time on Saturdays) London, England
Job description
Job Summary
We are looking for a hard-working, reliable and conscientious Mail Administrator to join our busy mailroom in our London office.
This is a part-time role for each Saturday.
You will enjoy working with a high level of intensity and focus, and provide our customers and staff with a smile at all times – to maintain a positive working atmosphere.
Who are we
The 1st Formations Group is a market leader in the company formation industry. We have developed a reputation for quality products and customer service excellence over many years and have ambitious plans to further expand our operations in the new start business sector.
Job Description
Reporting to the Head of Service Delivery, the Administrator will carry out high-volume administrative tasks using our Digital Mailroom technology, as well as carry out general mail-related tasks such as sorting mail and returning to sender, as part of a team. This job requires a willingness to work paid overtime hours when required, during busy periods.
Responsibilities
- To perform administrative duties ranging in complexity using our Digital Mailroom technology
- To log mail in an efficient and accurate matter onto our CRM
- To sort items of mail from mailbags into relevant categories
- To process return to sender mail in an efficient and accurate manner
- Be able to communicate effectively by email with customers, providing an excellent level of customer service
- Be able to work every Saturday
Skills and experience required
- Experience of working in a high-intensity administration role, preferably handling post
- Good computer literacy with a fast-typing speed
- Positive mentality
- Excellent work ethic and the ability to work with focus for long periods
- Reliability
- Good written and verbal English communication skills
Benefits
- 6 days holidays per annum (pro rata)
- Annual cost of living salary increase
- 14 weeks paid maternity leave, 2 weeks paid paternity leave
- Employee Assistance Programme with 24/7 mental health helpline and free face-to-face counselling for you and your family
- Employee loyalty scheme including additional holidays and private medical insurance
- Commercial bonus scheme
- Pension contribution
- Cycle to Work Scheme
- Free fresh fruit – daily
- Free post-work drinks
- Dog-friendly office
- Breakout rooms and social events
- Covent Garden location, 2 minutes from the Tube
Working hours: 7.5 hours per week on Saturdays, 9am to 5.30pm.
Location: Covent Garden
Job Type: Permanent
Salary: £18.00 per hour
Job Type: Part-time
Part-time hours: 7.5 per week
Salary: £18.00 per hour
Expected hours: 7.5 per week
Benefits:
- Discounted or free food
- Sick pay
Schedule:
- Weekends only
COVID-19 considerations:
Our offices are fully COVID-secure
Application question(s):
- Are you able to work every Saturday?
Experience:
- Mail / Post: 1 year (preferred)
- Administrative: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: Administrator (part time on Saturdays)
