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luxury Homeware Assistant Guildford, England

Neptune

Full Time Guildford, England 10.56 - 12.04 GBP Today

Job description

About this Role
We are looking for a Home Specialist to join our team on a part time basis (working 24 hours per week, four days a week) who will provide a premium customer service experience to all our customers through their in-depth product knowledge and passion for great design and interiors.

Responsibilities include:

Creating a welcoming environment that makes customers want to visit regularly
Identifying customer needs and use product knowledge to help choose suitable products
Processing sales and communicate information accurately
Being able to respond to queries on product's price, features and benefits
Assisting in the health and safety, cleanliness and security of the store
Supporting colleagues and working together as a team
Being a brand ambassador for Neptune

Our stores are open 7 days a week and so it's important that you'll have flexibility to work during the week and at weekends also.

You'll find our store in the heart of Guildford, sat on the historic cobbled high street. It's a sash-window fronted Georgian property that was, once upon a time, a bank. A little smaller than most of our other stores (although watch this space as we have big plans for the future), Neptune Guildford is nevertheless full of character - and many of our designs. With its curved front and wedge-like internal layout, it's also full of ideas on how to make the most of an unusually-shaped space.

Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real.

What Benefits we can offer you
At Neptune, we value our employees for always going above and beyond; we reward them by offering more than just a competitive salary:

Generous Holiday Allowance
Life Assurance
Enhanced maternity and paternity leave
Cycle to work scheme
Generous new item and factory outlet discounts
Competitive salary and discretionary bonus scheme
Perkbox: Wellbeing Hub and Retail Discounts Portal
Your birthday day off - You deserve to celebrate!
Day off if you become a Grandparent
A week off if you get married
Refer a friend scheme
Long service holiday allowance increase
Training Workshops

We are a growing business that encourages our people to grow with us. Neptune's goal is to ensure we have a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone's voices are heard.

Our Story
Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for their exacting standards, design-led aesthetic and expert craftsmanship, they're perhaps most known for kitchens - with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. They're also respected for their commitment to craft and quality. Put simply, they make things they're proud of, and that are designed to last a lifetime.

Job Type: Part-time
Part-time hours: 24 per week

Benefits: