Luggage Porter London, England
Job description
JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
WHAT WE NEED FROM YOU
We hire mostly on personality potential but here are a few of our requirements...
To succeed in the role of Luggage Porter, you will need the following qualities and skills.
- Will open doors and assist guests/visitors entering and leaving property.
- Has the ability to lift and carry bags up to the weight of 30kg, full manual handling training provided.
- Will inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.
- Will identify and explain room features to guests upon arrival to all guest rooms (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services)
- Will ensure full knowledge of ‘What’s going on’. This is defined but not limited to Knowledge of the news, Knowledge of special events in the area/London, Understanding of daily weather forecast, Full awareness of hotel events (Timings and locations)
- Will transport guest luggage to and from guest rooms and/or designated storage area.
- Will assist guests/visitors in and out of vehicles including parking and retrieving cars from the hotel car parking facilities (drivers’ licence is desirable but not required).
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
- Discounted hotel room rates for you and your friends family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year
- Life assurance
To learn more about our full benefits package, click here to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact [email protected].
#LifeatRBH
The Westin London City Hotel Residences is a key part of the redevelopment of the former Queensbridge House site as well as an independently operated destination restaurant. The site stretches from Queenhithe Dock, the oldest in London, and runs north to south, bridging across Upper Thames Street and giving it a prominent position over one of the primary arterial routes through the City of London. Highly visible from the South Bank, the hotel also benefits from panoramic views over the River Thames and completes the northern riverbank walkway between the Tower of London and Millennium Bridge.
The hotel is the first under Marriott’s Westin brand in the UK. The hotel’s 222 guest rooms, including 10 suites and Presidential Suite, are designed to offer guests a nature-inspired respite in the centre of a bustling city, expertly balancing a calming palette of natural colours with contrasting tones, textures and materials. The hotel also includes a fitness and leisure suite, conference facilities, plus a restaurant and wine bar with spectacular views over the River Thames.
The hotel features an indoor swimming pool, an idyllic 375-m2 spa, and a WestinWORKOUT® fitness studio with state-of-the-art TRX® exercise equipment. In addition, 830 m2 of ultra-modern meeting and event space is available, including a junior ballroom and four meeting rooms, as well as a 24-hour business centre.
