Logistics Manager, Jack Health - Contract London, England
Job description
***initial 6 month freelance contract
We believe in Extraordinary.
At Jack Morton we create head-turning, stomach-dropping, mind-boggling, smile-inducing brand experiences for everyone. It's the future of marketing and there's nothing passive or predictable about it. We promise every day will be different than the previous one in a very good way.
We take care of each other, as much as we take care of business. We marvel in each other's uniqueness and revel in what each of us brings to the human potluck that is Jack.
So, if you want to help shape the future of an entire industry, welcome. If you feel work, and the people you work with, can be extraordinary, let's chat. We're Jack, and we can't wait to meet you.
Jack Health is a specialist healthcare practice dedicated exclusively to creating brand experiences – virtual, hybrid or live – in the pharmaceutical and healthcare sector.
We are part of Jack Morton, the global brand experience agency known for 80+ years of creating extraordinary events and experiences. Jack Health builds upon our agency's heritage, passion and expertise in brand experience and applies that depth to the world's leading healthcare brands. It's this combination that allows us to bring fresh concepts, that often draw from other industries, to reinvigorate your brand.
That brings us to you.
You've got a proven track record of flawless delivery and you are eager to further your potential. You have a sound knowledge and understanding of all logistical elements of experiential projects, in particular delegate management. You are able to independently manage specific logistics elements of projects and delegate to the more junior team accordingly. You enjoy building client relationships and actively work to create and maintain effective relationships. You are detailed, diligent and focused in every aspect of your work. You encourage younger team members and pride yourself on clear and effective communication. You have a growing network of trusted and reliable contacts who you maintain mutually respectful relationships with. You manage project budgets with commercial awareness and excellent attention to detail. You embrace your work with an unmatched passion and positive energy.
You are you, and we would have it no other way.
What you'll be doing
- Ensure that all aspects of a project are successfully delivered to the client
- Communicate effectively with the team and client
- Responsible for mid-size and average complexity projects
Client Management
- Participate in the development of solutions that leverage Logistics offerings and are mutually beneficial for the client and the agency
- Help guide and support the development, writing and presentation of incremental program proposals, scopes of work, schedules and staffing plans
- Build and maintain effective client relationships, ensuring that all client's needs are heard, understood and addressed in a timely way
- Ensure clear communication to the client regarding roles and responsibilities, scope, budget, schedules and project status/ action items
Project and Team Management
- Day to day delegate management of program using registration systems and spreadsheets
- Hotel room inventory control
- Ensure program is delivered on-time, on-budget and flawlessly
- Manage program process from inception to execution
- Independently manage event planning components as assigned which may include: food & beverage, housing, transportation, temporary staffing, cleaning, security, registration, sponsorship etc.
- Ensure that the client need is solved by the project deliverables
- Create meeting documentation to ensure all information is communicated to all parties
- Ensure flawless execution of deliverables throughout the entire lifecycle of the project including on site management
- Ensure regular team meetings and manage communications between team members, ensuring all deadlines are met
- Coach and oversee junior team members on execution of all individual job details
Budget Management
- Work with project lead to create program budgets and manage client revenue and reporting
- Manage/mitigate and negotiate third party costs
- Reconcile project costs against budget for your assigned elements
- Provide and monitor cost savings documentation
Success Measures
- Flawless delivery of client commitments, exceeding client expectations
- Flawless communication to your project team
- Foster a positive team climate that inspires others to excel and deliver
- Seen as a valuable leader of projects elements
- Effective budget management
If you can do all that, you have what it takes. Here's some more generic requirements…
- 3-6 plus years of Logistics experience
- Proficient in all event planning/delegate management aspects
- Strong project management, organizational and communication skills
- Strong contract negotiation skills
- Knowledge of Cvent would be great but not essential
- Hotel or travel background
- Proficient at Excel
- Pharma Congress experience would be beneficial
Last but not least, we believe in diversity, equity, inclusion and belonging.
Jack Morton and Genuine are equal opportunity employers; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law.
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We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at [email protected]. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
***JOB SCAM ALERT***
We have recently become aware that individuals not associated with Jack Morton have fraudulently used our name – and the names of some of our employees – to solicit applications for fake jobs, to conduct fake job interviews and to make fake job offers. Any request to schedule an interview and any bona fide offer of employment will only come from an authorized representative of Jack Morton with an email address "@jackmorton.com" or "@jackmorton.co.uk". We will never require an applicant to provide credit card or banking information to cover any supposed advance costs.
If you have provided personal information in connection with a fake job offer or interview and you are concerned, we suggest that you take appropriate action.
Jack Morton takes these activities very seriously and are taking appropriate steps to shut down this fraudulent activity.
We urge you to be careful when sharing your personal information and to be aware of scams involving fake job postings and job offers.
